BMW

wfhinson 

on DealerRater

7 years ago

"Exemplary service all around. " I live in Lakeland, and Ferman wasn’t my first stop in selecting my Mini Cooper. It should have been. The other dealer I visited did not have nearly the amount of Certified Minis that I was looking for. I think they had 4. Ferman had well over a dozen...of all styles and configurations...a tremendous selection. I was very lucky to have Mark Davis as my sales person. He has been selling Minis for many years and I was able to benefit from his extensive knowledge in making my selection. He was f... read more

MONITAYLOR44 

on DealerRater

7 years ago

"Issue Unresolved" I took my vehicle in due to a nail in one tire and a display message which stated the right run light was out. My service resulted in the two front tires being replaced, and I was advised there were no issues with the lights. The morning after I picked up my vehicle, I received the same warning message regarding the run light, and scheduled a subsequent appointment. After picking up my vehicle for a second time, and told there is no issues with the lights, (within a day) I now receive the display message "... read more

MikeB 

on DealerRater

7 years ago

"Great Experience" The purchase experience was excellent. I was happy to find the exact car with the options I wanted. All my questions were answered. I was in and out in a few hours, a happy customer. 

Kesha 

on DealerRater

7 years ago

"Awesome" Alex was AMAZING..He took his time and explain everything to me, he was very honest and polite. He made this process very easy for me from start to finish.. 

Nolechick 

on DealerRater

7 years ago

"Professional & courteous service - Nick rocks!" Nick worked me into the schedule with limited notice and provided regular updates as the service progressed. The work performed on my car was complete and timely and the complimentary car wash is always appreciated! 

LORILESSA 

on DealerRater

7 years ago

"Amazing experience - AS ALWAYS!" Jamie Annese and nick hawk, along with everyone else in your service department always amaze me. Always so professional and polite, and they always get me in and out in record time. 

bradkohen1984 

on DealerRater

7 years ago

"Amazingly friendly " This was a great no pressure experience. My wife is not quick to make decisions and then sales team was great about helping to make sure she made the right decision for her not just the best sale for them. Mark was amazing through finalizing he process and showing us the ins and outs of our new car 

CAZW100 

on DealerRater

7 years ago

"Awesome Experience " We all have horror stories of buying a car and it taking forever to complete the sale with a very negative experience but the polar opposite here! From inception the team was very accommodating and flexible to what I needed and went above and beyond to complete the process the same night by staying late and not missing a single thing. Robert has to be one of the most professional and calm agents I have ever met and that is after purchasing probably 30+ cars in my lifetime. Highly recommend Robert/Tomas/... read more

beachtini08 

on DealerRater

7 years ago

"Great service as always from Nick Hawk" Great service as always from Nick Hawk! Getting your car serviced can be stressful but having nick as my advisor makes us easy knowing he looks out for his customers! Will not buy a car anywhere else!