BMW

NAVMAN@BMW 

on DealerRater

7 years ago

"Just like the song says “RESPECT “ " Everyone here is really nice and ready to help and answer all questions . These people do their homework . They were all sharp and knowledgeable. STEVEN J VENDEN IS A BAD xxx!!! He’ knows his product and goes out of his way to take care of you. I felt very comfortable and at ease. The finance girl AJ IS A SWEETHEART!! She’s truly nice! Thank you everybody and of course I can’t forget the beautiful Jamie at the service desk. She is nice and goes out of her way to help you . 🌹🌹🌹👋🏽 

MG 

on DealerRater

7 years ago

"First class as usual" Always a pleasure working with Nick. Easy to schedule with options, accommodates my schedule and responds to changes quickly. Also ensures all the required work and service is documented. 

valeriesholtes 

on DealerRater

7 years ago

"very professional" always treated like a VIP when I bring my car in for service. They always provide a loaner car when needed. Thank you to the service department! 

jenb247 

on DealerRater

7 years ago

"Quick easy and complete" Went in for a routine oil change I planned to just wait for my car. Turned out my car had a recall on it. With in 5 minutes I had a loaner for the day and my car was complete by that evening. Hassle free and always helpful. 

MYROD2 

on DealerRater

7 years ago

"Trading in for a newer BMW" This was my third BMW from Ferman with salesman Robert Chodorowski . As before, Robert was pleasant, efficient and knowledgeable about the newer car I bought. His expertise allowed a smooth transition in the trade in. Robert showed me several cars to choose from. He tried to sell me the car I would be happy with and he did. The finance end was expertly handled by Joe Cleaver my ex service agent. This process, although tedious with all the paperwork, was also done smoothly and efficiently by Mr. C... read more

brack311 

on DealerRater

7 years ago

"Ferman BMW - X3 M40i" Great car! I liked the sales representative, however financing was confusing. A "glitch in the BMW system" created unnecessary stress and compromised the process. I thought price and trade-in was fair. Dealership in general feels haughty compared to the Audi dealership I was working with in Clearwater. Reviews after 6 month ownership would be better to gauge Service Department and the post sale experience. This review is first impression. Hence, an average score. We'll see how the relationship progress... read more

Stu Nics 

on DealerRater

7 years ago

"Matt Cerro, Honest, trustworthy and a great sales advisor!" Owned a mini For 6 years and the whole team at Ferman have always provided a welcoming environment and high levels of service! Brought a BMW during my service visit! Matt had done a great job of staying in contact with me and as a result he earned my business! 

NL370z 

on DealerRater

7 years ago

"I know that I received a fair deal." I had a great experience with Ferman BMW. I would recommend to anyone going to trade in their vehicle, to do their homework, and know what your car is worth. The purchase price was fair, and after a little "back and forth", my trade in value was fair. I give Ferman 5 STARS. I would recommend them to family and friends. Low pressure, great service....from Jack Dennis to Mickey Lambert to Scott Simpson to AJ Clarke...all treated me like I was a family member. 

pweston49 

on DealerRater

7 years ago

"Wonderful experience" This was our first time buying a BMW so we did not know what to expect. We were extremely impressed with our sales Associate, David Theado. He was the consummate professional. Very calm and very non-pushy (unlike many car sales folks). He listened carefully to what we wanted. He followed up right on time. He ultimately found just the car my wife wanted. His manner of communication inspired confidence and trust. The car is still brand new so don't know what to expect with service but I hope it will be a... read more