BMW

elogue 

on DealerRater

18 years ago

My husband and I needed to buy a sedan AND an SUV in one month. We chose BMW. We decided to buy the sedan first, and let all of the dealers know we wanted two cars. This saga is HARD TO BELIEVE: After a failed attempt to purchase a NEW 2007 328xi (from GReenwich), we decided to purchase from BMW Bridgeport, as it is near our home. In the first round of bidding, Bridgeport refused to come down in price. So we put a deposit on a car with Greenwich, and when the Bridgeport salesperson found out, she sent us an email that said "... read more

anonymouse1 

on DealerRater

19 years ago

Horrible dealership. Every time my car has been there for service it has left with more problems than it came in with. They have screwed up my car on many occasions. Last time it was there they had it for 3 days, fixed the wrong part and charged me for it, killed the battery so that the car would not start and didn't call me when the car was ready. Another time I was there they claimed they could not find the problem but when I picked my car up something else wasn't working. Plus they do not provide BMW loaners to anyone und... read more

bbscarguyz 

on DealerRater

19 years ago

this is the worst experience i have ever had i brought my car in for a problem starting and they replaced a starter and i got the bill and thought it was high but i figure you get what you pay for well 2 days later the problem persisted so i called and talked to the manager fred stone to get in immediately he told me that they were busy for the next week so id have to wait so as mad as i was i waited and had many hard times starting my car well the week finally rolls around and i bring it in and i waited 3 hours while they "... read more

gusser 

on DealerRater

22 years ago

Stay away - I agree. I had a Dinan supercharged 328 that was nearing warrantee expiration and had sticky linkage that obviously only needed cleaning, etc but the service manager told me it needed a new tranny. I laughed but he said it was covered under warrantee. I was confused since I thought the blower would void the warrantee. Told them to do it. They call me while they are ripping off BMWNA with a phony warrantee claim and tell me that since I installed an M3 clutch in my car when they put the whole thing back together t... read more

bimmerchop 

on DealerRater

23 years ago

Please stay away from BMW of Bridgeport. Their service is the crappiest around. They are extremely fake to your face. Their workmanship is TERRIBLE, plus they don't give you the garantee of their workmanship. You have to give an arm and a leg to get a loaner, and they don't care for your vehicle while it's in for service. My car has gone into their dealership for service, and actually come out with more problems, and parts broken. Please take my advice and stay away from them.