BMW

c41474h 

on DealerRater

5 years ago

"Found asphalt under the car, a lot, they told me they..." Found asphalt under the car, a lot, they told me they inspect the car, obviously not. Now I have to bring it back. Couldn’t find the title. Bad customer service! Shop at your own risk never go back there again . Asked him about the floor mats, he said they don’t supply them! Wow! Not very professional. Never ask how he could make things better. I don’t know how the other sales people are but heis not about giving all information up front. 

Matt 

on DealerRater

5 years ago

"I was not happg this time. I usually have Bernard C as my..." I was not happg this time. I usually have Bernard C as my advisor and he does an amazing job always sets me at ease I trust when he says I need a repair I truly do need it. This time Bernard was not available and I met a nice gentleman as my advisor but by time he got done with my car he found so many things wrong I felt like I got taken advantage of I feel he passed the bill to increase his commission I don’t believe he had my best interest in mind when he proce... read more

Amanda 

on DealerRater

6 years ago

"Was given false information numerous times, and then..." Was given false information numerous times, and then salesman claimed he didn’t say it. Worked with someone else in the past when I purchased my first vehicle from BMW of Bridgeport, and this was not the case. Very disappointed in my experience this time around. 

Fgarvey0118 

on DealerRater

6 years ago

"All the staff were excellent my concern was the services..." All the staff were excellent my concern was the services performed. The battery and control module were replaced and this did not fix the issue then the following day the root problem was discovered which was the water pump. Wondered why the root issue too so long to find and in fact did the battery and control module really need to be replaced 

Lady Z 

on DealerRater

6 years ago

"Car did not start and brought it back twice in 2 days" Brought my car in because it would not start. Had to jump it for at least 30 minutes before it started and I brought it in. Was told the battery was good but it could be my old trickle charger was no longer good. They said there was no way of knowing if it was good. I felt the old T-C was fine because when charging the battery, it showed the usual red light before progressing to green as usual but BMW suggested I buy a new T-C. I drove the car home but did not feel the ... read more

Bankermary 

on DealerRater

6 years ago

"car repair" I never have a problem at this dealership. Had car repaired & they did great job. This is not the first time I have had work done. 

Sonia 

on DealerRater

6 years ago

"With this dealer BMW .will sell ,he is persistent ,very nice" Because they know how to deal with a customer of all different race I some places you go they don’t pay attention to you because you are African American or look poor 

BDC 

on DealerRater

7 years ago

"New car" These guys have bent over backwards for me. It would be very difficult to buy a car somewhere else. Plus I can't see myself in anything but a BMW now. Nothing rides like a BMW nothing and I'm an old man who has had a bunch of different rides. 

Lynn1947 

on DealerRater

7 years ago

"35,000 Mile Check" Easy to schedule online; short wait for service. Tona was great, as usual. Spoke to Sam Al-Hajjaj about a new car. He was most helpful and we will be contacting him soon about a trade-in. Excellent service as usual!