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BMW
- Automotive
- Doylestown, PA
About this business
Location details
680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My service was through Thompson Lexus, not BMW...." My service was through Thompson Lexus, not BMW. Outstanding people, especially David Fink, my service adviser. Great communicator and knowledge. Service was performed correctly and car was ready ahead of schedule.
Business response:
Dave- Thank you for sharing your kind words with us! We will share this review with our Service Team.
"I had a great experience at Thompson. Dennis was very..." I had a great experience at Thompson. Dennis was very knowledgeable and answered all of my questions. I would recommend Thompson for anyone considering a BMW.
Business response:
Thank you for your kind words and recommendation of Dennis and Thompson BMW.
"Still waiting on service manager to call be back on the..." Still waiting on service manager to call be back on the issue regarding my issue with turning off the vehicle and locks/remote. Not feeling that BMW is reliable.
Business response:
We are disappointed to read this review. We would like to get more information about your situation, can you please send us your first and last name and phone number so that our Service Manager, Andi Glassmyer could contact you?
"Very good experience. Thompson found the car quickly and..." Very good experience. Thompson found the car quickly and we closed the deal on the lease quickly. Very happy with the car. Ended up finishing up in 3 visits
Business response:
Michael, thanks for the 5-Star review. Enjoy your new BMW and let us know if we can assist you with anything else.
"Could not get better service anywhere ! Love the..." Could not get better service anywhere ! Love the attention to detail, and personal touches, they have given me over the last 4 BMWs and 20 years of service.
Business response:
Thank you so much for the glowing review! And your loyalty to Thompson BMW is greatly appreciated.
"We had a wonderful experience with the purchase of our..." We had a wonderful experience with the purchase of our most recent vehicle. The time that our sales person, Christian Hazlett, spent with us and showing us all the features of the different packages we were considering was extensive. He was friendly, knowledgeable and great with his follow through.
Business response:
Liz, thanks for the glowing review! Enjoy your new BMW, and if any questions come up, please reach out to Christian or one of our BMW Geniuses.
"Service does great job. All are great. They are ,friendly..." Service does great job. All are great. They are ,friendly and knowledgeable. The scheduling people leave something to be desired. After I had already had my appointment the past Monday I received another text message that I had another appointment for the following. I cancelled and when I called was told it was cancelled. Duh!
Business response:
Thank you so much for the review and for sharing your experience. We may have a glitch in our system that needs attention,, appreciate the heads up.
"Awesome service and great team! I know when I get my car..." Awesome service and great team! I know when I get my car back I won’t be disappointed. Always wonderful work. I highly recommend your service department.
Business response:
Thanks so much for sharing your experience! Your recommendation makes us beam with pride.
"John Mac Donald, is the best service man I have ever..." John Mac Donald, is the best service man I have ever come across. Always efficient, Direct and friendly. Very professional, a pleasure to work with.
Business response:
Thanks so much for the 5-star review! Your kind words mean a lot and will be shared with John and our Service Manager Andi.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,919 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.