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9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great service" Brent clearly explained everything that needed to be done and how much it was going to cost. The work was done quickly. I especially liked the report of all the inspection items that were looked at. Overall a very good experience.
"Vehicle had recalls performed" Dealer went out of their way to make sure the recalls were performed. Very happy with the service department from start to finish. Thank you
Business response:
Thank you for the review!
"Great service responsiveness" During a routine service, additional work involving safety and performance was detected that required multiple hours to accomplish. Service offered a loaner so that customer could maintain other activities while the vehicle is being repaired. This is the type of service that creates loyalty.
"Trying times during the pandemic " I took my BMW M40I X3 in for a service during the pandemic of 2020, and must say the steps they have in place to keep us safe are wonderful. At no time did I feel my safety and social distance was compromised. I’m a nurse for a local hospital and can tell you there aseptic technique is great. I whiteness a detail attendant wipe down all high contact surfaces not once but twice while waiting for my vehicle. Thank you Peterson BMW for your attention to details during this trying times to kee... read more
Business response:
Thank you so much for your review! We appreciate your feedback, we are so glad you felt safe while you were here. Please come back and see us again.
"The staff was very nice and friendly. The time to fix my..." The staff was very nice and friendly. The time to fix my car was very quick. I liked that I was able to see all the activities performed on my car through the online inspection report...without a ton of paper printed/to take home.
Business response:
Thank you so much for the awesome review! Your recommendation means a lot to us. Thank you for choosing Peterson BMW. We look forward to working with you again in the future.
"wheel change" Changed wheels and very timely Good service. Called and got right in - My experience there is always good and they are very accommodating and helpful
Business response:
Thank you for your business. Our team will love getting your feedback.
"Generally a nice first experience. Brett was..." Generally a nice first experience. Brett was professional and accommodating. Very cordial and thorough as it related to what my service needs were. They were able to address 2 of the 5 items. The other 3 are difficult to solve, “ghost in the machine” type electronic issues. Manhattan BMW had the same difficulty and did not solve. Overall a nice experience.
Business response:
Thank you for the review! Please come and see us again.
"We had a great experience with Boise BMW. They were very..." We had a great experience with Boise BMW. They were very efficient and professional. They helped us with all of our concerns a d explained everything in great detail. We will definitely continue to use then in the future.
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
"great" My experience was great. My service was taken care of right away and they changed the oil, checked all the fluids and I think they checked the brakes also.
Business response:
This is great to hear. Thank you so much for taking the time to write about your experience.
BMW has a 4.7 star rating with 2,457 reviews.
BMW is closed now. It will open on Monday at 9:00 a.m.