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BMW
- Automotive
- Boise, ID
About this business
Location details
9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My recent visit to Peterson BMW to have my sun roof replace after it shattered while driving was great. Jake assisted me and took very good care of my needs and explained everything that was to be done with my car. Jake kept me informed with all the details about the repairs and issues.
I was getting a Tire Pressure Monitoring Sensor warning on my X5 so I took it in they determined that it needed to be replaced so that is was was done and then they found another sensor was faulty and fortunately they had one in stock, so it was replaced at the same time. Fortunately this was all covered by my extended warranty because my bumper to bumper had run out by two days! Hooray!
Our experience here with Peterson's service for the X1 was always excellent, but have since traded the X1 for a new X2 which has not come in. Very little response on arrival? Not too satisfied about not hearing.....the X2 is paid for and we're still waiting . We're sure the service on the new X2 will be as good as what we experienced with our X1.
I opted to wait until my car was finished with the service. Wonderful waiting area stocked with nice treats and beverages. Free wifi so that I could complete some office work while waiting. The wait time was almost exactly as promised at drop off. The professional staff was very helpful about my service needs. A real pleasure compared to previous car dealerships!
Our 2008 BMW X5 stopped on the side of the road and wouldn't start. My wife called a tow truck and had the SUV hauled to Peterson's BMW for service. Although this may not sound like a favorable recommendation for the reliability of the BMW X5 (yes we have had other things fail), there are a few positives that came from the adventure this break-down highlighted. First, the owner's manual is very good, with clear instructions on releasing the parking system so the SUV can be towed. Second, the SUV looks "awesome" even when it ... read more
Service call for check engine light. Relative Mike Swanson called to assist with appointment and service. Everything went smoothly and problem fixed promptly. Thanks for the good service.
Jake was accountable, friendly, accurate and customer oriented. His actions matched his words and everyone at the dealership had the same focus. Always a pleasure to have the car serviced!
Staff appeared friendly and knowledgeable. Went in for recall work and was offered a complimentary loener vehicle and car wash for my vehicle, even though I purchased my 2011 BMW 550i from a private party. Work was done same day as scheduled. I called a few times during the proccess and often the service writers were busy helping customers. A voice mail and call back was offered. The return call didn't appear exigent but when we did connect I felt like I had undivided attention.
I appreciated the quick and efficient drop off, loaner car and pick up of my vehicle got the recall. The car was returned to me washed and with work completed in promised time. Very friendly staff.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,457 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.