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BMW
- Automotive
- Kalamazoo, MI
About this business
Location details
4201 Stadium Dr, Kalamazoo, MI, 49008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
They Damaged my car and will not repair!!!!! I brought my car in for repair of my gas cap. They damage the outside paint. They felt bad and stated I would get a call back with a time and date to take my Jeep to get fixed. Guess what NEVER GOT A CALL BACK!!!. I just contacted them to have it fix. The Manager states since been some time that they scratched and ruined the piece by the gas cap. they will not fix. They do not stand by their word to fix or repair what they have broke. Going to spread the work. Other dealerships I ... read more
Business response:
Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you may have had anything less than a stellar experience here at Zeigler Lincoln. We would like the opportunity to address your concerns. Please reach out to us directly at (269) 375-4500 when you have a chance. Thank you, and we look forward to hearing from you.
Redefining "Service" I could not be any more disappointed in the "service" department. On Sunday, my teen daughter, who was travelling through Michigan, had a car breakdown. State Farm roadside assistance towed the car to the Harold Zeigler shop. For five consecutive days since we have called (without any exaggeration) 3 times a day to inquire about the ETA of the repair. During these calls we were either told we were car 1-2 in line, or we were directed to an answering machine. It is now 5 days later and the car has yet to ... read more
Awesome! Your service department even washed my dirty car! Thank you!
Business response:
We always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your recent experience with us. Please call our manager directly at (269) 375-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Zeigler Honda Service My 5000 mile check-up and service was completed in 25 minutes. I like their express service.
owner ok Purchase and the one oil change so far have been fine.
Business response:
James, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
2015 CRV software check on transmission per recall Took my CRV in for the software update or check regarding transmission. Honda's paperwork said it could take half a day -- Ziegler had it done in approximately 30 minutes.
service experience I was greeted immediately upon arrival. Informed them of my reason for visit. Service staff went into action, got the part and installed it in the time that I had on my lunch hour.
Business response:
Annie, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (269) 375-4500 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Price is thousands more then what's listed!! The price isn't always what it seems. When I called it is the "lease" price that's listed, not the price you can buy it for. It is $10,000 more to buy it. Don't get your hopes up!!!
Business response:
Thank you, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Harold Zeigler Lincoln. Your comments play a key role in the success of our business so we hope to speak with you soon.
Negative experience I had a telephone conversation with salesman Mark regarding a particular car Zeigler had listed on the internet that I was very interested in. He was a fast talker and fit the description of a typical used car salesman. Mark was extremely pushy and cared more about listening to himself talk than give me an opportunity to ask the questions I had about the car. During our conversation I finally was able to ask him to confirm the engine this particular car had. He opened the hood and told me it was a 4 cylin... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,300 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.