BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

4201 Stadium Dr, Kalamazoo, MI, 49008, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.51,300 reviews
Select a rating
James Budrow's profile image
James Budrow 
11 years ago

oil change Scheduled for oil change. As far as I can tell, everything was done that appears on the receipt they provided me. Good job. Fast, courteous service!! 

Business response:

James- We appreciate the positive feedback. If there's anything else that we can do to help, please feel free to let us know. Our team looks forward to seeing you again in the future! Sincerely, Kevin Galer- General Manager 

James Tong's profile image
James Tong 
11 years ago

Mr. Jim Tong Ken is a great service manager 

Business response:

James, thank you for the awesome feedback! Ken is an excellent service manager and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Thank you again and we always look forward to working with you again in the future! Sincerely, Kevin Galer- General Manager 

Joanna Boyd's profile image
Joanna Boyd 
11 years ago

Steering Sensor Great customer service. Didn't have my repair done at BMW because of the cost. 

Business response:

Thank you for using our service department and the kind words about Zeigler of Kalamazoo, Joanna. We plan to continue giving great customer service for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Sincerely, Kevin Galer- General Manager 

Marlene Hatch's profile image
Marlene Hatch 
11 years ago

MKZ Great, timely service! And great staff also! 

Business response:

Marlene, we sincerely appreciate your feedback. Each employee is a valued member of the Harold Zeigler Lincoln team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Kevin Galer- General Manager 

Happy Honda@owener's profile image
Happy Honda@owener 
11 years ago

Honda Recall Very pleased with the quality of the work and customer service provided. 

Business response:

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Zeigler of Kalamazoo. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Kevin Galer- General Manager 

HJK's profile image
HJK 
11 years ago

Fantastic Exprience! We recently purchased a new Honda CR-V for our growing family, and we had the most wonderful experience at Harold Zeigler of Kalamazoo. We worked with Brian Torpey; he was so friendly and knowledgeable. He helped us decide exactly what we wanted and, within a few minutes of working with him, we knew we would be purchasing from him. When it came time to sign the paperwork, the business manager made everything very easy and was extremely personable. I would recommend Harold Zeigler of Kalamazoo (particular... read more

Business response:

Thank you so much for sharing your experience with all of us! I'm very pleased to hear our team was able to help you find the vehicle you were looking for. Enjoy your new CR-V. If there's anything else that we can do to help, please don't hesitate to let us know. Sincerely, Kevin Galer- General Manager 

K. Parker's profile image
K. Parker 
11 years ago

Great service without anything added on. I was again very happy that I had used the dealership from which I had bought my vehicle due to the friendly people who, while I had not been there in a while, still remembered me, or at least seemed to, and treated me well. They let me know what was needed for my car, and what was not. I can trust that they won't tell me that I need some repair that I don't need. 

Business response:

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Zeigler of Kalamazoo was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Kevin Galer- General Manager 

ed's profile image
ed 
11 years ago

Quick, complete service at a reasonable price. I got an oil change and a wash in less than 25 minutes when I dropped in for express service. Good work. 

Business response:

Thank you for leaving us this great review, Ed! We are glad we could get your car serviced and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Kevin Galer- General Manager 

Alice Laborde's profile image
Alice Laborde 
11 years ago

Love this dealer I recently purchased my second BMW from Zeigler. The great service that is provided. Totally competent and straight-forward . They have been completely receptive to my needs and provide service in a timely manner. I give kudos to Mr. Ken Francisco who has always been extremely patient with my requests.The entire service and sales staff are knowledgeable and courteous. The sale personnel know their cars (BMW). Kudos to Mr. Tony Bonazzi. He has been extremely helpful and the reason for staying with BMW. As a f... read more

Business response:

Alice- Thank you for taking the time stop in recently. I'm glad to hear our team was able to help you pick out the vehicle you were looking for. If there's anything else that we can do to help, please let us know. Sincerely, Kevin Galer- General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,300 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.