This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Valencia, CA
About this business
Location details
23435 Valencia Blvd, Valencia, Valencia, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Excellent customer service From the moment we stepped into the dealership we were greeted and treated like family. Trevor took excellent care of us and made sure all our needs were met. He made the purchasing process less stressful and more enjoyable. I will definitely return for any car needs in the future!
Business response:
Hi Katie, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Disappointed I bought a 2018 CPO X1. I brought into Valencia BMW to get the drivers seat cleaned and touch paint on the two front doors so my suv was kept for 5 days to complete the work. Friday, when I picked up my X1. It was filthy, the interior had dust everywhere from sanding down the left door, paint on my front left rim, white residue on the break petal, gas petals and a white footprint stain on the driver’s side floor mate. I had to take my suv to get cleaned however the footprint stain is still there. Could not belie... read more
Business response:
Hi Tonia, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9111. We hope to hear from you.
Awesome Great experience on purchase of my x3. Sales man made the transaction very smooth. Dealership was very clean and accommodating.
Business response:
Hi Mario, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
BMW X7 Valencia dealership Best buying experience ever!!! Robert made the whole process pleasant and enjoyable. We will be Valencia BMW customers for years to come.
Business response:
Hello Shawlyn, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BMW SERVICE Valencia BMW offered us a great deal on after warranty oil changes. $199.00 !! I only wish they would be more careful. I had oil smudge on my Alpine white finish after.
Business response:
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer Thank you for repairing my vehicle I'm very happy now.
Business response:
Hi Bertha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Helpful, fast, and easy Valencia BMW was willing to accommodate an entirely remote transaction and delivered my vehicle to me. The staff I worked with were courteous, punctual, and nice.
Business response:
Hi Brandon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Valencia BMW and JC were RockStars! I purchased my car totally on line. I contacted the dealership and JC was extremely helpful. He provided me with all requested information and was able to send me detailed photos and videos of the car so I felt very comfortable with knowing what I was getting. I got a price lower than other dealers were asking for my i3, for a car with the same upgrades. The paperwork was all done on line and by phone / text, and was painless. The care was delivered directly to my house, which was a very n... read more
Business response:
Hi Robert, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Service Department I wouldn't take my BMW ANYWHERE ELSE to be serviced.
Business response:
Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,332 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.