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BMW
- Automotive
- Valencia, CA
About this business
Location details
23435 Valencia Blvd, Valencia, Valencia, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Disappointed Things started off pretty well but they declined, unfortunately. Of all my experiences at BMW dealerships, this is the first where I felt that my business was not appreciated. It seemed there was lacking concern for actually ensuring my customer satisfaction. Frequently, I felt that I was just a number and that they only had enough time and attention as is necessary to make a deal and, even at that, there was not a deal to work out, really, since they said that AutoNation does not allow them to negotiate. Howeve... read more
Business response:
Hi, we appreciate you taking the time to respond. The staff at Valencia BMW take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111 -- we hope to hear from you soon.
Bob in service Dept The best part is Bob in Service he?s always professional and extremely helpful. He?s the only reason I am a customer!
Business response:
Hello Radina, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
klodets new 2 series great expierence. our sales person was very informative.
Business response:
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Quick / courteous service Always quick and friendly. Bright in 5 series for routine maintenance oil/brake fluid change
Business response:
Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and smooth process! Everyone at Valencia BMW is friendly and the process went through so smoothly. I'm so happy with my purchase!
Business response:
Hi Helene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repair Services Outstanding customer service plus employees were on task, punctual and very helpful.
Business response:
Hi Ricky, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Good service! I would recommend Auto Nation. I shopped for my BMW X1 all over town, and AutoNation had the best deals and prices!
Business response:
Hi Dina, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.
BMW X3 Very efficient and quick. Checkup only took about an hour.
Business response:
Hello Elizabeth, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
BMW X3 service quick, friendly, thorough, even without an appointment.
Business response:
Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,332 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.