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BMW

4.6

About this business

Location details

23435 Valencia Blvd, Valencia, Valencia, CA, 91355, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.62,332 reviews
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Annette Chaisson's profile image
Annette Chaisson 
3 years ago

Service Great service, easy scheduling, great customer service. Definitely will return 

Business response:

Hello Annette, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Victor Morales's profile image
Victor Morales 
3 years ago

great service it was a pleasure dealing with this Bmw dealer, this is my 4th Bmw that I bought and lease at this dealership, I never have a problem or hassle with this dealer , they are honest and friendly . 

Business response:

Hello Victor, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Francisco Santaella's profile image
Francisco Santaella 
3 years ago

BMW service Jesse was the person who helped me with my car service, he was friendly, fast and very diligent. 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! 

Josephine Yi's profile image
Josephine Yi 
3 years ago

Best Customer Service I just love the customer services that I always received from this dealership. 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Marilyn Galapon's profile image
Marilyn Galapon 
3 years ago

BMW Service I had an appointment last7/13/22 for changed oil for my X5 BMW car . Cole was the one who help me , I always wanted him to help me whenever I go there bec . First he knows what to do with the car , secondly he is honest , kind and helpful same thing with the ones in the cashier's. Am always please with my car after the service . Keep it up people and continue what you're doing . 

Business response:

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Tedi Wheeler's profile image
Tedi Wheeler 
3 years ago

Buyer Great customer service from Greg Poland and his staff that includes Orson Van Gay they made this buying experience memorable because they were professional and made sure that I was satisfied! I really appreciated doing business with them and Valencia BMW 

Business response:

Hi Tedi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! 

Brown's profile image
Brown 
3 years ago

Extremely disappointed in customer service/Tech I recently brought my vehicle in for service and was told the vehicle needed spark plugs and a fuel tank. I decided not to have my vehicle serviced at Valencia BMW because I was quoted over $4,000. I decided to change my spark plugs on my own. I noticed that a spark plug was missing from the engine and all 4 coil brackets were missing. It appears since I didn?t want the service, the so called technician immediately reassembled my vehicle for pick up and totally disregarded part... read more

Business response:

Hi Brown, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. 

Dean Grillo's profile image
Dean Grillo 
3 years ago

BMW service My only suggestion is when you pay 400$ for an oil change there should be more refreshments while you wait. 

Business response:

Hello Dean, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! 

Christian Layao's profile image
Christian Layao 
3 years ago

Great experience! I had such a wonderful experience at Valencia BMW! Everything was fast and orderly but what really stood out to me was the amazing customer service! Joseph Sandoval was an amazing salesman, he not only was patient and understanding but extremely knowledgeable on all the vehicles I was looking at. Also, in the financing department Vanessa was helpful and quick! She helped me a lot and really weighed out my options so that I could make the right choice. 

Business response:

Hi Christian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,332 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.