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BMW
- Automotive
- Tucson, AZ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I have taken my 2000 M-coupe in for service many times. From beginning to end I have received outstanding treatment. My Service Advisor, Chelsea, is extremely polite and knowledgable about my BMW. I have always been phoned and kept up to date on the status of my car, advised on what was being done during it's services, what the cost would be, and when the car would be ready. When needed, I have always been given a BMW loaner car. Dealing with Chelsea and BMW-Tucson is a pleasure: no-hassle, efficient and extremely knowledgea... read more
John Fields was a great sales associate, with a friendly smile and positive attitude. The team environment was very I inviting to return too and all of the people there were very accommodating to all our questions. They also are very helpful with learning about all the benefits of BMW and all the services that come with the purchase. They all worked hard to get us the deal that we wanted and that fit our needs. I would recommend them to others.
Excellent customer service. The salestaff had the vehicle i inquired about started and ready for a test drive as soon as i pulled onto the lot. I will buy my next vehicle from this dealership
In reading through some of the past reviews, I can only guess that things have changed a lot at BMW Tucson. I took my M3 in for service, and from beginning to end received nothing but outstanding treatment from everyone. My Service Advisor, Chelsea, was very polite, and mechanically knowledgable about BMW cars. I was phoned and given the status on my car, and advised twice of what was being done during it's routine service, what the cost would be, and when the car would be ready. When I brought the loaner BMW back to pick my... read more
I have owned 6 BMW's. The last 3, were purchased here in Tucson. After the first, I reluctantly went back to this dealer for another since it was more convenient and actually, because of the paucity of of BMW dealerships in AZ. Comparing these purchases with my earlier experiences in NJ, I never felt any sense of being a valued customer as I was in the past. . But the dealership has since changed hands, and more recently, changed managers. Actually, I was not planning to purchase a new car for a few months and was only there... read more
Leased my 2008 Z4 in November, 2009. Met only informative and courteous staff. Did negotiate price. Have been regularly contacted by mail for any car issues. Day I contracted for car, 2 people purchased while I did paperwork. I was in contact with the Phoenix dealer also, but was satisfied with this dealer.
I have dealt with Don Mackey BMW for 15 years, and our family has purchased several BMW products from them. We have looked at the competition in Phoenix and other locations but have come back to them for purchases. We have found them to be forthright in thieir discussions and more importantly in their actions. Service has been very good as well, cars delivered mostly on time when promised.
I have rarely met a group of people who consistantly try to make a service visit painlessand successful. Werner is extremely knowledgeable as are the other service advisors. You can feel secure in knowing that Werner knows what he is talking about. Kris Jobst is a very knowledgeablw sales consultant. Any question dealing with a tech issue he can probably answer. Making a deal is straight and fair. You might pay alittle less out of state but then who is going to care for your car AND you? After- the- deal treatment is top not... read more
We haven't been able to meet eye to eye on cost, but that hasn't stopped me from trying. Repeatedly. I first dealt with Wayne who is a stand up guy with a comfortable approach. I'd work with him in a heart-beat. When Wayne was out, Chris took over. Chris is enthusiastic and passionate about cars. I like that in a salesman, especially with evocative cars like BMW's. He has worked hard for me every time I've tried to put something together and I continue to call him back. I'd give them a shot... (sorry if I spelled your name w... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.