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BMW

4.7

About this business

Location details

430 E Ogden Ave, Westmont, IL, 60559, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,928 reviews
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Loren Tiede's profile image
Loren Tiede 
5 years ago

Laurel BMW is the BEST! I have purchased 10 cars from Laurel over the past 15 years because of a great purchase experiences and excellent unwavering customer support in all facets of ownership . My sales person Lilly is top notch and always looking out for us as is my favorite service advisor Michael when service is needed supported by general manager Pat and sales manager Rich! The new facility is also beautiful and appealing. Love this dealership! 

Business response:

Hello Loren, thank you so much for letting us know how we did. We're so pleased to hear we've been providing you with such great service and sales experiences for over 15 years! It means so much to us to have your trust in our business, and we are proud to have earned it! Please don't hesitate to reach out to us if you ever need anything else. Have a wonderful day! 

Russell Custer's profile image
Russell Custer 
5 years ago

Service visit Early Monday morning (7:00 AM) appointment, but everyone that I encountered at the dealership was very prompt and courteous. 

Business response:

We are pleased to hear you had such a positive experience with us, Russell! If you ever need help, just give us a call. Happy motoring! 

John Kujawa's profile image
John Kujawa 
5 years ago

Good service Very pleasant and professional. Nice waiting area. Car was finished when promised. 

Business response:

We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Andre Clayton's profile image
Andre Clayton 
5 years ago

hillminn@att.net Jay Buis is an excellent service/adviser, he has taken good care of me when I come into the dealership. I like the way he treats, very friendly and professional. He makes sure my care is repaired correctly. I will always bring my car back to him for service and repairs and Laurel BMW. 

Business response:

Andre, thank you for your kind review; we are happy to pass along your comments to Jay Buis at Laurel BMW of Westmont! If you ever need help, just give us a call. Happy motoring! 

Pamela Stahl-wallace's profile image
Pamela Stahl-wallace 
5 years ago

Car owner Nice facility and I was treated well. Engine compartment was not real clean but repair was thorough. 

Business response:

Hi Pamela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Sara Cox's profile image
Sara Cox 
5 years ago

X3 service Only thing I was very dissatisfied about was the fact that I was told that I could purchase extended maintenance coverage for my 2017 X3 42Kmi. come to find out that was not the case. 

Business response:

Sara, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Nicholas Rzany's profile image
Nicholas Rzany 
5 years ago

Laurel BMW Westmont 10/10 customer service from Mike B. And everyone at Laurel BMW. Mike went out of his way to ensure that my vehicle was complete and met customer expectations. I trust that he always puts his customers first and helps make the right decisions. 

Business response:

Nicholas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Lawrence Casey's profile image
Lawrence Casey 
5 years ago

Service I truly appreciated the way I was treated by everyone in the service department, a special ?Thanks? to Karl the service manager who took care of everything promptly and professionally 

Business response:

Lawrence, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Michelle D's profile image
Michelle D 
5 years ago

Awesome Service at Laurel BMW of Westmont I have been visiting this location for the past 6 years. I really love the consistently high level of customer service at Laurel BMW of Westmont particularly from my advisor James Randall. Always a job well done! 

Business response:

Michelle, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 1,928 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.