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BMW
- Automotive
- Westmont, IL
About this business
Location details
430 E Ogden Ave, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great job My experience at Laurel was great. Paul, our salesperson, was very professional and knowledgeable about the car we ended up purchasing.
Business response:
Timothy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
Quality Service Always greeted with a positive attitude, smile and a “how can I help you today?” Simple things like that make all the difference. Typically when you enter a service center, you’re already flustered from your car needing repair, but the friendly members at laurel BMW always help assure you that everything will get taken care of.
Business response:
John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
bmw service problem handled and issues were inspected; did not feel i was overcharged for service
Business response:
Ruta, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mike Buzzelli and his Service Team A very professional experience.. Mike Buzzelli answered all my questions and concerns. He also brought up a few things to think about. The entire staff in the service department was very accommodating. They have a great team.
Business response:
Alma, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! If you're ever in need of more help, please let us know!
C Dickens Michael Buzzelli was outstanding and assured me that the work would be to my liking and it was. Excellent customer service.
Business response:
Cynthia, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Laurel BMW of Westmont. We will be sure to pass along your comments to Michael for a great job! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service! Great dealership Timely and knowledgeable. Friendly and trustworthy
Business response:
Lisa, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service on 5 - series Jeff Abbas and the service team at Laurel BMW are the most professional and courteous auto dealer personnel I?ve ever worked with.
Business response:
We are pleased to hear you had such a positive experience with us, Dean! Feel free to stop by if you ever need any more help.
Service My service advisor, Karl Szeredy, was knowledgeable, professional and a great communicator. Give him a raise and a Christmas bonus you need people like him
Business response:
Kirk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!
'10 328Xi Service Review Responding to 2 items: 1) Requested an oil change for my '10 328Xi a) oil change completed in < 2hrs, b) Svc Advisor also mentioned that I needed a coolant flush and brake fluid change, all completed in a TOTAL of < 2 hrs. Response time is GREAT. Cost is hard for me to rationalize...$125 for an oil/filter change? 2) We have just ordered a new 2020 330Xi from Jessica. She is prepared, knowledgeable, and possesses EXCELLENT people skills. We are looking forward to the arrival/delivery of our new BMW. T... read more
Business response:
Dennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,928 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.