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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fantastic service, clear communication, and flexibility..." Fantastic service, clear communication, and flexibility with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Paul was very helpful and patient in getting me into the..." Paul was very helpful and patient in getting me into the car that I wanted at a good price. I will definitely come back in the future to this dealership. The manager was very friendly as well and checked up on me while my car was being cleaned. Overall a very pleasant buying experience!
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Alway heard stories of going to the dealership and..." Alway heard stories of going to the dealership and getting the runaround—this is not one of those stories. From the time I was initially contacted, Jae promptly answered all of my questions without any fluff or runaround. Jae was straight forward with me from the time I walked in and didn’t try to sell me on anything other that what I came to purchase. That’s a rarity. Again, great service and was a pleasure working with Jae. I don’t know about the other salesmen, but I... read more
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"On a Thursday evening I reached out to my Service..." On a Thursday evening I reached out to my Service Advisor, Brittany Hill, and explained I needed new tires by Friday evening. Brittany was able to locate/ mount the tires the same day. Amazing service from her and the Team.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I just want to express my gratitude and appreciation to..." I just want to express my gratitude and appreciation to all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all your good customer service. You rock
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"I just wanna thank the great team at bmw of Catonsville..." I just wanna thank the great team at bmw of Catonsville for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very helpful and great customer service was provided by all five of this amazing team.i brought in my 2021 x5 and my 2014 328 this time.Also the smile i was greeted with could be seen under the mask that everyone had on.Very happy with how clean the areas are and how ev... read more
"Benn Edwards was amazing! This was my first time leasing..." Benn Edwards was amazing! This was my first time leasing a vehicle, and the process couldn't have been any smoother. Definitely exceeded my expectations. Highly recommended!
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"It’s always a pleasure getting my vehicle serviced at BMW..." It’s always a pleasure getting my vehicle serviced at BMW in Catonsville. The service is always efficient and effective. The Staff are welcoming and always willing to help.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Errol was great! I came nervous but left with a great..." Errol was great! I came nervous but left with a great deal! Errol exceeded my expectations! I recommend everyone to come to BMW Catonsville and ask for Errol
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.