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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Recently leased a 2021 BMW X5 with these guys. Moved away..." Recently leased a 2021 BMW X5 with these guys. Moved away for work, had an issue in my new building where cement or calcium or something leaves from the garage dripping all over my car. The new local dealership was frustrating and never helped me resolve the issue. Reached out to David Lee and he went above and beyond to square it away for me. I will absolutely go back to Catonsville because of how David handled this. Highly recommend.
Business response:
Hi Nathan, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"This dealership takes care of all their customers, from..." This dealership takes care of all their customers, from the initial purchase to service, best BMW dealership. Jamie took care of me in my immediate need when my car overheated. No questions asked, get your car here and a loaner will be waiting. I had a video rundown texted to me by 8:30am the next morning detailing the entire car’s condition and clearly explaining the issue and what needed to be done, as well as any recommended additions. Jamie was on the phone sho... read more
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Excellent service and professionalism. Errol D’Souza was..." Excellent service and professionalism. Errol D’Souza was helpful and quite attentive. Highly recommend BMW of Catonsville- this is my 1st BMW and won’t be my last one
Business response:
Hi Derrick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!
"My sales person Jae was great. He told me exactly what I..." My sales person Jae was great. He told me exactly what I needed to hear and was extremely honest. Very hard working and will get you exactly what you are looking for! He made my first time purchasing a car very easy and quick.
Business response:
Hello Ashjaral, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
"We could not have been more pleased with our purchase..." We could not have been more pleased with our purchase experience at BMW of Catonsville. My client advisor Benn Edwards made the whole process stress and hassle free. We talked for a few days over email, not even on the phone because it was my choice, Benn never once was pushy to sell us the SAV. Everything was great and everyone worked with us to get to the right price. If your looking to purchase a BMW look no further than BMW Of Catonsville and look for Benn, he is... read more
"We could not have been more pleased with our purchase..." We could not have been more pleased with our purchase experience at BMW of Catonsville. My client advisor Jae Lim made the whole process stress and hassle free. Not only did Jae earn our business for this purchase but, our business for all our future purchases. We will refer him to all of our all our friends and family that are looking to purchase a car. If your looking to purchase a BMW look no further than BMW Of Catonsville and especially seek out to work with Jae... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Keon Tobin is the best customer service representative...." Keon Tobin is the best customer service representative. He is always courteous and greets you with a smile. He will inform you throughout the service
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I was coming down from New Jersey to trade in my truck...." I was coming down from New Jersey to trade in my truck. Jae was extremely helpful with details over the phone before I took a 3 hour ride on the truck I was purchasing. Everyone at the dealership was very friendly.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Catonsville BMW made our entire buying experience so..." Catonsville BMW made our entire buying experience so enjoyable. The staff is respectful and values your time especially, Errol, Anthony, and Shane. I will highly recommend Catonsville BMW to family and friends. Thank you so much!
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.