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6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Kevin is both knowledgeable and personable regarding the..." Kevin is both knowledgeable and personable regarding the BMW driving experience! He was tremendously helpful to my family in the purchase of a first car for my son. He shared his personal experience with BMWs which was extremely helpful as we made the decision to finalize the purchase. Kevin is great! Ask for him when you go to the dealership.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"My family purchased our Sons first car/BMW with Kevin and..." My family purchased our Sons first car/BMW with Kevin and he was fantastic! Kevin provided my Son with plenty of useful tips for novice drivers as well as some fun stuff the car can do, he really enjoyed that and said so to me later that evening at home. Our overall experience with Mile One was excellent, Mark in finance is.a “wizard” and truly a pleasure to work with. Great dealership! Vaughn Gardineer BMW driver and enthusiast for the last 40 years.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Brit is a great service advisor she cares for her..." Brit is a great service advisor she cares for her costumers and makes you feel valued as a consumer she is the best always available and goes above and beyond
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Paul did a great job at helping me come to a decision on..." Paul did a great job at helping me come to a decision on the purchase of my new ‘18 5 series. Everything was smooth and seamless all the way from the test drive to the finance office. If you’re in the market for a BMW I highly recommend Paul & BMW of Catonsville!
Business response:
Hi Steve, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Benn, as always, demonstrated utmost professionalism and..." Benn, as always, demonstrated utmost professionalism and worked with me quickly and to the point, was very responsive and honest. Greatly satisfied with the product, the service, etc. This is my second car from this dealer and from Benn and I see no reason to ever switch either. Will keep coming back and recommending them with full confidence. They earn their business the right way - by listening to the customer needs and truly providing the best deal possible. Pr... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Went in for routine maintenance and some other things..." Went in for routine maintenance and some other things needed to be remedied. Brittany jumped right on it and kept me informed every step. Talked to me about my options! She’s the best!!
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I always work with Brittany Hill. She’s super friendly..." I always work with Brittany Hill. She’s super friendly and knowledgeable about the work I need done to my car. She also keeps me updated throughout the process.
Business response:
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"In all my years buying a new vehicles, 2021 BMW was by..." In all my years buying a new vehicles, 2021 BMW was by far the best and easiest experience yet. Kevin Hemmis was efficient and took the time to explain everything.
Business response:
Hi Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Sent an email to David Lee informing him of what I was..." Sent an email to David Lee informing him of what I was looking to accomplish. His follow-up was both prompt and positive. Essentially, very attractive trade pricing and new vehicle pricing handled PRIOR to setting foot into dealership. Travelled to dealership, met David and he directed me to Benn Edwards who handled the transaction in an expeditious and professional manner. Paperwork completion with Sam Choi was a breeze.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
BMW has a 4.8 star rating with 5,697 reviews.
BMW is open now. It will close at 9:00 p.m.