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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Brian Brennan is a wonderful client advisor. He is kind,..." Brian Brennan is a wonderful client advisor. He is kind, patient, and knowledgeable, and made every effort to make shopping for a car a pleasurable experience. I really enjoyed working with him on my purchase, and I highly recommend future clients to seek him out. Thank you, Brian. I love the car and appreciate your efforts!
Business response:
Hello Jim, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!
"Benn was GREAT. Not pushy, took his time to accommodate..." Benn was GREAT. Not pushy, took his time to accommodate my family on a busy day. Treated us with courtesy and we can't say nothing wrong, best car buying experience. 5 Stars. Mr. Lee (GM) was the best manager we have worked with, communication was key.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!
"Errol is the man!! He gives excellent customer service..." Errol is the man!! He gives excellent customer service and very good deals I really recommend you seeing him once you get to the dealership
Business response:
Thank you for sharing your response to Errol's outstanding customer service! We look forward to your next visit! Take care!
"John Treat in sales and Shane Simpson in finance were..." John Treat in sales and Shane Simpson in finance were spectacular to work with. They both made the car buying experience very easy and best in class. Definitely go see them and they will take care from you and ensure you have an end to end fantastic experience!
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Jamie B. the Service advisor was excellent. She is very..." Jamie B. the Service advisor was excellent. She is very knowledgeable and kept me updated every step of the way. She took care of all the paperwork and communication with the warranty company. I honestly am very happy and glad she is my service adviser. With the busy schedule that I have I didn’t have to worry too much about how my car after I dropped it off to Jamie.
Business response:
Hello Muhammad, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help! Take care!
"I had a wonderful experience at the Catonsville BMW. Jae..." I had a wonderful experience at the Catonsville BMW. Jae lim was very helpful in finding the exact car that I wanted. He was very friendly and patient throughout the entire process. I got a great deal on my X1 and will definitely recommend him for future purchases to family and friends. I'm very excited to be getting my first BMW!
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"I have the best experience from this Catonsville BMW. Jae..." I have the best experience from this Catonsville BMW. Jae Lim my sales person made everything easy and smooth transaction on my BMW purchase. I will recommend to all my family members. He is my go to BMW guy. Thank you. Jae!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Thanks again for the recommendation, and have an amazing day!
"I stay with Catonsville location solely to be serviced..." I stay with Catonsville location solely to be serviced through Keon. On numerous occasions, I have called Keon and addresses my concerns and questions. Recently I had to install a monitor for my insurance and he walked me through it. Love his attitude.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help! Take care!
"Shoutout to Jae Lim @ BMW of CatonsvilleJae was..." Shoutout to Jae Lim @ BMW of Catonsville Jae was excellent in helping me with the process of buying my M240. He was very responsive and great to work with. I traveled 4 hours from Long Island, NY to pick up the car. He made the buying process painless and worked with me with all my questions so that I can drive my new car home.
Business response:
Jimmy, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.