This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Welcoming staff. Sales representative, Errol D’Souza,..." Welcoming staff. Sales representative, Errol D’Souza, was knowledgeable and provided excellent customer service. One of the best car buying experiences I have had. Highly recommended!
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please don't hesitate to reach out!
"Smooth buying experience. Achieved my negotiation goal..." Smooth buying experience. Achieved my negotiation goal with just one call and finalized it in one visit. Jae and Sam are awesome to work with.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!
"Paul is a total professional, knowledgeable, and a..." Paul is a total professional, knowledgeable, and a pleasure to work with. He always follows up, returns calls, and is a nice guy too. Highly recommended.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.
"Paul was very helpful and responsive. He offered all of..." Paul was very helpful and responsive. He offered all of my options so that I could make the best choice. I am a satisfied customer and would recommend calling Paul Rouhana at BMW of Catonsville
Business response:
Donna, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!
"Paul did an excellent job facilitating my X5 purchase...." Paul did an excellent job facilitating my X5 purchase. Paul came in on his day off I order to complete the sale. He is knowledgeable and professional. I would purchase a car from BMW again without hesitation.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!
"Great deal on a 2020 BMW X3. I highly recommend this..." Great deal on a 2020 BMW X3. I highly recommend this dealership, and sales rep Errol who found the car I wanted and got me a great deal.
Business response:
Hi Daniel, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Paul Rouhana was super helping and very friendly I would..." Paul Rouhana was super helping and very friendly I would recommend him to every one I know I’m thankful for his help in get me my first car
Business response:
Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Joe was really awesome and knowledgeable. He made the..." Joe was really awesome and knowledgeable. He made the impossible possible and worked with us in every way. He knew so much about the various BMWs and was excellent in finding us the best car and deal. He also gave me a bunch of tips and tricks only a seasoned BMW owner would know. He sat with me for an hour explaining each and every feature/trick the car has. I mean he really knows his stuff!!! He knew exactly where the powerbands are and how to get the most performa... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Highly recommend this dealership. Come see Errol for your..." Highly recommend this dealership. Come see Errol for your car. The process for buying was great, and I got a great deal. I am very happy.
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Daniel. Thank you and we hope to see you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.