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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Working with Luis went beyond my already high expectation..." Working with Luis went beyond my already high expectation of world-class customer service. From the moment I stepped in the showroom and met up with Luis, he demonstrated his attentiveness to my needs as a customer, provided options I had not considered, and had an answer for every question I had…even when I was indecisive on my final selection. My entire experience felt like car shopping was zero pressure, which kept me at ease and allowed me to find the perfect... read more
Business response:
Thank you so much for your positive comments about BMW of Catonsville! If you have any further questions, please give us a call. We're always happy to help!
"We had an excellent buying experience with Jae. He was..." We had an excellent buying experience with Jae. He was very knowledgeable and answered all our questions, making the X5 selection even easier. He was very courteous, kind and professional.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!
"Everyone is very professional and ready to help you with..." Everyone is very professional and ready to help you with your needs, we are very happy with dealership, and we shopped in three different BMW's dealers
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
"Very courteous and helpful. Everyone there treated us..." Very courteous and helpful. Everyone there treated us with respect and patience. The showroom was bustling but every one practiced COVID-19 awareness and safety.
Business response:
Marbelle, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
"Excellent services. Upfront costs, all the discussion...." Excellent services. Upfront costs, all the discussion. Harold took time to explain everything in detail and also worked hard to get us the best deal. Always responded in timely fashion.
Business response:
Hi Zubair, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Keon always goes over and beyond.Customer waiting area..." Keon always goes over and beyond. Customer waiting area clean and spacious. Only wish you had a no talking in cell phone rule. Very annoying
Business response:
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Jae was very kind and accommodating. After expressing..." Jae was very kind and accommodating. After expressing interest in the BMW M 550, he presented me with the various options to move forward in purchasing the car. He greeted my girlfriend with professionalism and allowed us to make a decision that evening. He mentioned that I could contact him on his personal cell anytime afterward. Once contacting him again, he provided even more information on the car and process to purchase it. I am appreciative and I must say my ex... read more
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We look forward to your next visit! Take care!
"Excellent and friendly sales team. I worked with Errol,..." Excellent and friendly sales team. I worked with Errol, who was attentive to my situation and provided information about the vehicles in very helpful. It was a very low pressure sales environment for the used cars. Finance team willing to work with me on price. Once I decided to purchase (cash), I was in and out of sales and finance with my new car within an hour. Finance has really cool computer screen desk for signing documents that made things go super fast. Was... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you for choosing BMW of Catonsville!
"Great customer service. Thank you Jae Lim for a great..." Great customer service. Thank you Jae Lim for a great experience with the purchase of my X4. Very happy with my new car. Greatly appreciated.
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.