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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jae was super responsive and very helpful in the process...." Jae was super responsive and very helpful in the process. The management team helped me get the deal I was looking for. The car is amazing!
Business response:
We really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Catonsville!
"I came to dealership in 1982. drive a 328i such a great..." I came to dealership in 1982. drive a 328i such a great experience, that I never forgot. I have come to own and ease many since 1982. The drive in my commute was such that I was not driving at ALL. I say to my friends please go and test drive you will not regret nor forget
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
"We came to this dealership thru Cap One Finance and could..." We came to this dealership thru Cap One Finance and could not be happier. When we 1st called we spoke with a wonderful salesman by the name of Jae Lim. He was so professional and courteous from the word hello. He answered all of our questions about a 2017 Nissan Armada SL which we actually bought. We drove almost 2 hours from PA and he never made us feel like we HAD to buy a vehicle from them. It felt more like friends spending time together. He was not the pushy... read more
"BMW of Catonsville has the best customer service I have..." BMW of Catonsville has the best customer service I have ever experienced with a car dealership. I’ve been working with Benn For years now and I can’t imagine leaving BMW. Benn genuinely looks out for his customers, is kind, and respectful. It’s been a pleasure working with him.
"If you’re in the market for a new vehicle, I highly..." If you’re in the market for a new vehicle, I highly recommend paying a visit to Benn Edwards at BMW of Catonsville in Baltimore, MD. Benn consistently offers exceptional service and his approach to delivering an outstanding experience to new and long-time customers is second to none!
Business response:
Greg, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Safe travels!
"Jae did an exceptional job of helping me find a good used..." Jae did an exceptional job of helping me find a good used car. I would highly recommend him and BMW Catonsville to other future customers.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Great experience. Brittany was exceptional. She assured I..." Great experience. Brittany was exceptional. She assured I was promptly taken care of. She was helpful and very friendly. Couldn’t ask for a better service advisor
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Catonsville as your first choice for service!
"Brittany hill always gives the best service she never..." Brittany hill always gives the best service she never disappoints me when it comes to my car love her keeps me updated on everything will be back.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
"Brittany has impeccable customer service! She really..." Brittany has impeccable customer service! She really reinstalled my faith in BMW! I didn’t feel swindled when I left, everything was fixed completely. I really thank her for her help.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.