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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Mr Harold provided excellent service. He made my..." Mr Harold provided excellent service. He made my experience buying my first vehicle stress free. His service was expedient as well as professional. I would recommend.
Business response:
Kelly, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!
"Jae did a great job replying to my inquiry. I heard..." Jae did a great job replying to my inquiry. I heard something back from him the same day I inquired about the car! He was very friendly and excited to sale me my car.
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!
"I was in the market for a certified pre owned, Jae was..." I was in the market for a certified pre owned, Jae was great. From the time he first connected with up until I pulled off the lot, Jae was professional and friendly. Sam was of great help too! I couldn’t have had a better experience buying my first BMW.
Business response:
Dominique, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Mr. Harold was a great sale person. He did his job..." Mr. Harold was a great sale person. He did his job perfect . He did everything before I arrived so when I did come it would not bee long . And exactly only 2 hours top. That’s with looking at the vehicle and financial office. Perfect day.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
"Great experience At Catonsville BMW. Joe in Sales was..." Great experience At Catonsville BMW. Joe in Sales was excellent and Sam in finance made everything so easy! Definitely would buy from them again. I regularly visit their service dept and I am always satisfied!
Business response:
Jaybeau, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"My first experience leasing a BMW was pleasant and..." My first experience leasing a BMW was pleasant and efficient thanks to Benn. Contrary to some experiences in the past, Benn was thoughtful and considerate, making our time there easy and productive with little delay between the normal steps of taking possession of our new X-3. We are delighted with the car in every respect
Business response:
Tom, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I received excellent customer service from Keon Tobin..." I received excellent customer service from Keon Tobin during my visit on August 8th. Keon is always very professional and is very thorough in explaining what service(s) are being completed/needed. Keon is very pleasant and always greets my husband and I with a smile. Thanks Keon for always making sure we are totally satisfied!!! Monique H
Business response:
Monique, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Jae was a huge help in buying our first car! Great energy..." Jae was a huge help in buying our first car! Great energy and didn’t make this process stressful. We spent about a month looking for the right car and he really helped us weigh our options considerably.
Business response:
Marcus, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!
"I can’t say enough about my experience today! I only had..." I can’t say enough about my experience today! I only had went in to see an interior color of a car I had seen yesterday at a different BMW dealership. Jae was amazing he was able to get me close to everything I asked for and went above and beyond for me with all my additional requests and fulfilled them with ease. Everything was smooth and quick (besides my indecisiveness) everyone I met was friendly and very accommodating. Mr. Lipincott also went above for me on ... read more
Business response:
Kat, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.