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6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jae did a great job helping me with my purchase! He..." Jae did a great job helping me with my purchase! He ensured I was comfortable and confident throughout the entire process and was extremely friendly. Highly recommend!
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!
"They were fast and efficient! Errol made the whole..." They were fast and efficient! Errol made the whole process so easy and took the extra effort to ensure I was happy with my decision! Thank you!!
Business response:
Michelle, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Unfortunately I ended up not buying the car only because..." Unfortunately I ended up not buying the car only because I did not like the color when I saw it in person however Kevin was the most professional and helpful dealer I have worked with.
Business response:
Ali, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Review of BMW purchase from BMW of Catonsville" My husband and I purchased a preowned BMW and Benn Edwards assisted us throughout the process. Benn is very professional, he answered all of our questions, and he was not pushy at all (which we really appreciate). Working with Benn made it easy to purchase a vehicle from the Catonsville MD BMW dealership. Sam Choi handled the finance process for us and we enjoyed working with him. Sam was very professional and explained the finance paperwork.
Business response:
Sbrown, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"I have purchased/leased two different vehicles from Brian..." I have purchased/leased two different vehicles from Brian and the experience has been wonderful. I work a very demanding job and he is willing to work around my schedule and communicate with me throughout the day. I would never consider consulting with anyone else. He is a wonderful guy and we have kept in touch now for 6 years as my needs have changed. Brian, if you are reading this - thank you for everything.
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!
"My service advisor is Jamie Brenneman and she is the..." My service advisor is Jamie Brenneman and she is the BEST!!! She is extremely knowledgable, patient, courteous and always responds to my concerns and inquiries in a timely fashion. I have been a customer for over 20 years and I keep coming back!
Business response:
Hello, thanks for your praise and kind comments about Jamie! We value your business and look forward to your next visit! Take care!
"What a SUPERB place this is! Finally a place that is..." What a SUPERB place this is! Finally a place that is straight forward, offering deals, without it being a day long ordeal. Harold Blackwell is an absolute professional who delivers superior service. Catonsville is the real deal! Very respectable and friendly staff. Very accomodating and respectful to customers. We purchased a top quality used car, but most importantly we received simple, straight forward, friendly service. Highly recommend BMW of Catonsville above any... read more
Business response:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Went shopping today for a car today and met the best..." Went shopping today for a car today and met the best salesman, he was very personable, excellent knowledge of the vehicle and made the buying process a breeze. I will recommend all my friends too see Jae Lim at BMW of Catonsville
Business response:
Jeremiah, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Jae is an excellent salesperson. I am very thankful to..." Jae is an excellent salesperson. I am very thankful to have had the pleasure of having his assistance in the car buying process. He went above and beyond, even when he was on vacation. He’s hard working, knowledgeable, and respectful. If you are looking to purchase a car from this dealership, I recommend you ask for Jae.
Business response:
Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW has a 4.8 star rating with 5,697 reviews.
BMW is open now. It will close at 8:00 p.m.