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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"good experience" Kevin was very helpful through the purchasing process. The test drive was long enough to evaluate the car. There were no surprises at the final purchase.
Business response:
Thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Safe travels!
"Neil is a very good service advisor, and easy to work..." Neil is a very good service advisor, and easy to work with. I would recommend him to be your service advisor if you own a BMW.
Business response:
Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful. Safe travels!
"I have purchased or leased 5 vehicles and had all of them..." I have purchased or leased 5 vehicles and had all of them serviced at BMW of Catonsville. Great sales staff and service is reasonably priced and efficient. The loaner department always stands out for their efficiency!
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Service review of Zac" Great service as usual. Needed dents on tires fixed, Zac facilitated that very quickly and was flexible in working with my work schedule. Highly recommend!
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!
"Wonderful Salesman Kevin HemmisBmw should make him a..." Wonderful Salesman Kevin Hemmis Bmw should make him a manager I’ve bought 2 vehicles in two years from Kevin. Both transactions went extremely smoothly!
Business response:
Snoopy1, thank you for your kind review; we are happy to pass along your comments to Kevin HemmisBmw at BMW of Catonsville! We hope to be of service to you again! Take care!
"Our experience at BMW of Catonsville, and in particular..." Our experience at BMW of Catonsville, and in particular with Kevin, was terrific. Visited the dealer on 12/31, interested in test driving a new vehicle before our current lease expired. Kevin helped us select the right car while being extremely straightforward and practical when it came to negotiating to take it off the lot. Very efficient and pleasant experience, would definitely come back I 3 yrs when this new lease is up. Also extremely helpful following up on a... read more
"I have been a customer for better than 10 years but only..." I have been a customer for better than 10 years but only to the service department. 2020 I decided to meet the sales staff. Brought a certified BMW 540. And Kevin, is knowledgeable, courteous, professional, detailed and he made me feel like he was working my interest. Kevin, made sure my expectation were his priority. Catonsville BMW. A cut above the rest!!!
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We are happy to pass along your comments to the team here at BMW of Catonsville! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Great car buying experience!" First time car buyer at this dealership. Met with Kevin, and I had nothing but a great experience with him. He opens up his offer, and tried everything that he could within his power to offer me a great deal that I could not turn down. So patient. He stayed even after the dealership is closed to work out the offer. Most knowledgeable client advisor I ever had dealt with. I would higly recommend him to my family and friends. Thanks, Kevin!
Business response:
Congratulations on purchasing your first vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"I had an unfortunate interaction with a deer that..." I had an unfortunate interaction with a deer that required significant repairs.I had my car towed to BMW of Catonsville because of the consistent delivery of quality customer service. Brit Hall makes the best of out of an otherwise terrible circumstance. I’m in/out of the dealership with a plan in place for repairs. She communicates with me as often or as little as I choose in the way that’s best for me—no lengthy phone calls during work hours—just need to know informati... read more
Business response:
Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.