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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I had a really fantastic experience at BMW of..." I had a really fantastic experience at BMW of Catonsville. They had a great selection of X3’s with differing options. After test driving a few, I settled on the options I wanted. Kourosh was able to negotiate to a fair price without needless back and forth. The dealership also allowed me to test drive the exact X3 I’d be purchasing overnight after agreeing to a price, which definitely put my mind at ease about the purchase. When it is time for my next car, I’ll call Kourosh ... read more
Business response:
Hi there, we greatly appreciate your review and high star rating! Our sales team is dedicated to providing you with the best car shopping experience, so we are glad to hear you found that to be the case during your visit. Please do not hesitate to reach out to us if there is ever anything else we can do for you. Take care!
"Amazing service!" Bringing an imported RHD my car wasnt the easiest to deal with, i can honestly say the staff went ABOVE AND BEYOND to make sure everything i needed was done in a professional honest and trust worthy way. I cannot recommend this team enough! They will go out of their way to make sure you know you are a valued customer. The mechanics and service team are THE BEST. Thank you to Ricky in services, you have restored my faith in honest customer service and care. C.
Business response:
Hello, thank you for your feedback. We're thrilled you found our team accommodating and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville! Have a wonderful day!
"It was a pleasure car shopping here. No pressure to do..." It was a pleasure car shopping here. No pressure to do anything, quickly got into the car I walked to see and took an extended test drive until I felt comfortable with the feel of the car. No sitting around endlessly while they try to workout details. Great customer service.
Business response:
Luis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!
"I can always expect great service and a super friendly..." I can always expect great service and a super friendly atmosphere..My Service Advisor, Keon is amazing. Loyal and happy customer since 2006. Very satisfied 😊
"I worked with Kourosh who helped me buy my wife’s and..." I worked with Kourosh who helped me buy my wife’s and daughter’s cars. He was excellent. He did not pressure us and worked with us to give us the terms we wanted
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
"Errol and the whole staff were awesome to deal with. The..." Errol and the whole staff were awesome to deal with. The whole team was low pressure and patient, helping me get a car that is beyond expectations.
Business response:
Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Harold was a pleasure to work with! We bought the used..." Harold was a pleasure to work with! We bought the used car we’ve been searching for and couldn’t be happier! The process was fast, easy and exceptional. Thank you!!
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!
"If you are looking for excellent customer service Jae Lim..." If you are looking for excellent customer service Jae Lim is the Client Advisor for you! He will make sure all of your questions are answered and goes above and beyond to help you find the right car.
Business response:
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Excellent very good will definitely come back and was..." Excellent very good will definitely come back and was very satisfied with the work and service and explaining what needed to be done thank you
Business response:
Hi, your satisfaction is our top priority. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville! Drive safe.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.