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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Harold was very professional, upbeat, and honest. I..." Harold was very professional, upbeat, and honest. I would highly recommend him to anyone looking to purchase a new BMW. I bought the car during the pandemic and he was willing to meet me at any point to make this convenient and safe.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
"I had a great experience with Jae Lim" Jae Lim goes above and beyond to meet his customers needs and make them feel appreciated. He was very personable and has even answered all my questions after my X5 purchase.
Business response:
Billy, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
"BMW of Catonsville delivers world class sales and..." BMW of Catonsville delivers world class sales and customer service every time. I can count on BMW of Catonsville to service my car in an exceptional fashion and provide a loaner vehicle that exceeds expectations. I’ve purchased four BMWs due in large part to the phenomenal service provided by their team, particularly from my Service Advisor, Jamie Brenneman who is the best in the business. If you’re looking for luxury and outstanding service, BMW of Catonsville is the wa... read more
Business response:
Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Wonderful experience at BMW Catonsville... I was upset..." Wonderful experience at BMW Catonsville... I was upset to have bring my car in for service but Brittany was calm, patient and such a pleasure to work with. She was able to get me in and out same day!!
Business response:
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
"It was a pleasure dealing with Errol at BMW of..." It was a pleasure dealing with Errol at BMW of Catonsville. He made me and my family very comfortable. We walked out with a nice BMW 428 Gran Coupe. He made going to a car dealer very pleasant. I highly recommend that dealership and Errol as a sales associate ! Tommie Burrell
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
"I had a greatest and most pleasant car buying experience..." I had a greatest and most pleasant car buying experience With Jae Lim. It was totally different from my previous car buying negotiations. He was no way near pushy. I feel like I had a great service. I was picky about a particular model; X7, however Jae worked hard on the vehicle that I like, and shipped in a day. Highly recommend Jae and Catonsville BMW.
Business response:
Congratulations on your new vehicle, Allyj! Jae will be very happy to hear about your kind words! We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We want all our customers to feel this way when leaving our dealership! Thank you so much for choosing us as your first choice!
"John Treat was professional and forthright, no beating..." John Treat was professional and forthright, no beating around the bush. Sam Choi was honest, not asking you to purchase add ons you don’t need. Downside was the long wait on the day of purchase, however, when I came back to pick up the vehicle, John went above and beyond to render the best service. Thanks, John.
Business response:
Congratulations on your new vehicle! We're thrilled you found Sam so helpful and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"European Delivery with Joe Feng" I was looking for a BMW European delivery-knowledgeable salesperson in the DC metro area. As many BMW dealers we have in the area, most of them could care less about ED. I found Joe's name through recommendations on a BMW web forums and reached out to him to arrange my ED. What is also notable is that I wanted an M2 Competition for my ED, and due to the way allocations work, even less dealers are willing to do ED on M models. I reached out to him via email and he promptly called back and we ... read more
Business response:
Hi John, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We are happy to pass along your comments to Joe. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Enjoyable buying experience " Benn Edwards made purchase of our new BMW enjoyable by just setting down and going over what we wanted and actually showing us that with a different model BMW we could have what we wanted and more, Plus not putting pressure on us to buy was great. Thanks Benn
Business response:
Congratulations on your new vehicle, Michael! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Benn will be very happy to hear about your kind words! We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.