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BMW
- Automotive
- Charlotte, NC
About this business
Location details
6950 E Independence Blvd, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I just got a BMW financed via BMW Financial Services with this dealer - everything was absolutely professional and handled with care and discretion. My only complaint is a salesman named Thomas Birdsall, who cost us the initial vehicle we already had an approval on, due to his alleging that I never called him back. He is a blatant lie; I spoke with the receptionist on three(3) occasions, who put me through to him, so he is cold-busted. I don't know what kind of game he was playing, but he clearly had alternative motives. Dur... read more
Business response:
Will definitely let those three know how happy you are with them!
I recently moved to Charlotte and needed to get my car serviced. I didn't know what to expect, but I can say the team at Hendrick BMW exceeded my expectations. Thanks again Justice
Staff was very nice I was very satisfied as a customer �
Cliff Spangler and David Livingston did go above and beyond to get a deal done and make this a much more pleasant and enjoyable experience then my initial encounters. I did purchase the vehicle at a fair price and was pleased to see management stepping up to improve the buying experience.
Business response:
Thank you for taking the time to update your last review. We truly appreciate you taking the time and letting us know that we were able to resolve the issue to your satisfaction, and that you are happy with your new car. Also, thank you for giving us another opportunity to earn your business. Please do not hesitate to let us know if you have any other questions or concerns. We are always here to help!
Saturday is an extremely busy day. So, expect to wait a little longer. Honestly it took 20 minutes to get me checked in and with a loaner. Very effeiceint staff and excellent service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 7,439 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.