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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great service from start to finish. Easy to deal with, good follow through. Clean, modern dealership with great amenities, such as a full cafeteria inside the showroom.
Business response:
Hello Paul, Thanks for sharing your recent positive sales experience with both Corry and Arthur here at McKenna BMW! We're quite pleased to read your review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.
Arthur is amazing. He always is quick to respond to his text messages! I am very impress at how detailed he is when explaining features and I can rely on him anytime.
Business response:
Hello, and thanks for sharing your continued 5 star experience with Arthur here at McKenna BMW! We're very pleased to read about your time and experience with us, and we'd like to thank you for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine!
My salesperson was James Guan and Arthur Szeto. He was very attentive and considerate from the beginning to end. I had some major complications during the contract review process which was entirely my fault because I lacked the credentials required for the purchase. However he did all he can to make it work- getting subsidiaries to complement my lack of credentials- and it really did! James and Arthur, hands down, are the best salesperson and genius I've met so far in my life. Thank you James and Arthur.Ill see you soon.
Business response:
Hello Cali, Thanks for sharing this wonderful 5 star experience with both James and Arthur here at McKenna BMW! We're quite pleased to read how these gentlemen went the extra mile to make the deal work! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!
Every single time Maria makes sure i am taken care of and stress free with my visit she always gets my car when its promised and she always makes sure everything is done right if you want excellent service see Maria Flores Mckenna BMW way better than Nick Alexander BMW 100 times
Business response:
Hi Moe, Thanks for sharing your continued 5 star service experience with Maria here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
I've been a McKenna client for years and have recommended people there because the service is outstanding. It's the service department experience that makes all the difference and bring me (clients) back. Over the past few years I've had a few issues with service writers but they were addressed and they have a great crew there. Daniel is the best and he will be my go to person going forward.
Business response:
Hi Jim, Thanks for sharing your continued positive service experience with Daniel here at McKenna BMW. We greatly appreciate your business over the years, and we'd like to let you know that we're going to share this review with our entire service team. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
Outstanding service. Always feels like I just had fun when ever I visit McKenna BMW. Arthur was great, explained everything and answered all my questions. The cashier was patient, seemed to enjoy her work and explained the initial & final invoice. The loaner car has me thinking about buying a new 2018 BMW. Thanks again for a wonderful Genius/Service experience.
Business response:
Hi Jessica, Thanks for sharing your continued 5 star experience with Arthur and the rest of our team here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family. When the time is right for your 2018 BMW let us know. We're more than happy to assist. Enjoy the road ahead in your Ultimate Driving Machine!
I've worked with Daniel before, he and Armando are my go to team whenever I need anything checked or serviced. I would recommend them and McKenna BMW to anyone.
Business response:
Hello, and thanks for sharing your most recent 5 star service experience with Daniel here at McKenna BMW! We're thrilled to read about your service history with us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future. We trust you're enjoying every mile ahead in your Ultimate Driving Machine!
Top of the line service. Lina is an exceptional service advisor. She always gives me great service and daily updates about my car. She needs to be promoted so as to teach others her skills.
Business response:
Hello, and thanks for sharing your continued 5 star service experience with Lina here at McKenna BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
MITZI WAS GREAT IN ATTENDING MY QUESTIONS AND NEED ONLY WISH THEY HAD MORE INVERNTORY IN THE X3. THIS WAS MY FIRST TIME PURCHASING A BMW AND MY Expirience was great so will most definitely be purchasing in the future .
Business response:
Hello, and thanks for sharing your recent 5 star experience with Mitzi here at McKenna BMW! Welcome to the McKenna Family, and we'd like to thank you for sharing your feedback about the X3 inventory as well. Enjoy the road ahead!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.