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BMW
- Automotive
- Pleasanton, CA
About this business
Location details
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedJacob was super helpful & gave me a really cute loaner car! ❤️
RecommendedGreat service! Was able to get a loaner car as well. Much appreciated Jacob!
Business response:
Hi Stephen Chen, Thank you for leaving a review of Jacob from our loaner department!
RecommendedJacob Ryan was very friendly and helpful.
Business response:
Hello Melinda Pasma Costa, Thanks for this review of Jacob Ryan from our service department!
RecommendedToday I brought in my car for service and my I was greeted and accommodated right away by service advisor Mr. Kier Custodio. He was very detailed on the things that they will be working on my car. While waiting went inside the parts department to inquire a part that I needed. Mr. Fred Moreno never cease to amaze me with his knowledge and great customer service. I want to say that this two gentlemen makes a great team for making your customers to meet our needs. Thank you so much for Outstanding customer service. Thank you Ea... read more
Business response:
Hello Garry Sacramento, We appreciate this awesome review of Kier Custodio, our service adviser and Fred Moreno, our parts specialist. Both are stellar teammates and not surprised they provided you such great service. Thank you for the recommendation and for choosing East Bay BMW!
RecommendedGreat dealership Jacob did an awesome job helping us with the loaner
Business response:
Hi Jaime Castillo, Thanks for this review of Jacob from our loaner department. We appreciate your business!
RecommendedMike Sutton was a real help in selling me a M2. Very knowledgeable. And Fred Moreno was quite helpful in the handling of a part I wanted for my new purchase.
Business response:
Hi Claude Taybi, We appreciate this review of our client adviser, Mike Sutton and Fred Moreno, parts specialist. Congrats on your BMW M2!
RecommendedJacob did an awesome job helping us with car service.
RecommendedJacob Ryan - helped out with rescheduling pick up and delivery. Appreciate the understanding!
Business response:
Hi David Chersky, Thanks for letting us know Jacob Ryan helped you with your service pick up and delivery. We appreciate your review and choosing us!
RecommendedJacob Ryan was great! Very nice and made me interested in pursuing a job at East Bay BMW!
Business response:
Hell Ammar Khan, Thank you for leaving a review of Jacob Ryan, our service teammate! If you are interested in pursuing job opportunities make sure to visit HendrickCareers.com. Thanks!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,126 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.