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BMW

4.5

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Location details

1144 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,120 reviews
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fidel11's profile image
fidel11 
9 years ago

First I and my wife went to chapman location in Chandler after that we were disappointed of service they provided. The service at this location was excellent. Joe was very helpful by explaining us about options we might be interested to buy new X5. He surprised us about the monthly payment that we can afford. He spent with us about 1 hour explaining all the options X5 have. Great service !!! So nice location and welcoming. I recommend this location for those who plan to buy BMW. 

Business response:

Thank you for your review and for choosing Chapman BMW on Camelback for your vehicle needs. We are pleased to hear everything went well with your purchase and that you enjoyed working with Joe. We look forward to assisting you with your BMW vehicle and service needs for years to come. Enjoy your new Ultimate Driving Experience - Your Friends at Chapman BMW on Camelback. 

bpiccelli8105's profile image
bpiccelli8105 
9 years ago

Thank you JC and Mike for taking care of everything quickly. I had a wonderful experience at this dealer. I'll be coming back for my next car :) 

Business response:

Come Back, Bring a Friend, Refer your Family! Thank you for your review and for choosing Chapman BMW on Camelback for your vehicle needs. We are pleased to hear everything went well with your purchase and that you enjoyed working with JC and Mike. We look forward to assisting you with your BMW vehicle and service needs for years to come. Enjoy your new Ultimate Driving Experience - Your Friends at Chapman BMW on Camelback. 

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Jim Eichorn 
9 years ago

Adam Sterpka did a great job getting my recalls scheduled and completed. My car hasn't been back to a dealership since the warranty expired many years ago. That said, I was treated with respect and courtesy, just as if I was a regular customer returning with a brand new 7 series. My compliments to the dealership and especially to Adam. Jim Eichorn 

Business response:

Thank you for your review and for choosing Chapman BMW on Camelback for your vehicle service needs. We are pleased to hear everything went well with your service visit and that you enjoyed working with Adam Sterpka. We look forward to assisting you with your BMW service needs for years to come. Your Friends at Chapman BMW on Camelback. 

ST's profile image
ST 
9 years ago

My husband and I really enjoyed working with Steve Murphy at Chapman BMW on Camelback. He was very responsive and made the experience painless. Got a great deal on a great car. 

Business response:

Thank you for your review and for choosing Chapman BMW on Camelback for your vehicle needs. We are pleased to hear everything went well with your BMW purchase and that you enjoyed working with Steve Murphy. We look forward to assisting you with your BMW service needs for years to come. Enjoy your new Ultimate Driving Experience, Your Friends at Chapman BMW on Camelback. 

AkAzCarGuy's profile image
AkAzCarGuy 
9 years ago

I have been in the market for a new car for a few weeks but live between Alaska and Arizona so where to purchase and house the vehicle was a factor. I'm a 'car guy' but never been around BMWs. This time, after 'due diligence' I was leaning toward an M240i but could not find one to 'kick the tires'. Chapman, and more specifically Steve Murphy, took me under his wing for education and decision making; also a test drive of a similar BMW. Mr. Murphy was very much a cut above all the other sales men/women I dealt with in Alaska a... read more

Business response:

Thank you for your review and for choosing Chapman BMW on Camelback for your vehicle needs even if you did not end up buying from us. We are pleased to hear everything went well with your BMW research and that you enjoyed working with Steve Murphy. We hope you enjoy your new Ultimate Driving Experience in Alaska, Your friends at Chapman BMW on Camelback. 

Angela Stoll's profile image
Angela Stoll 
9 years ago

JC is top notch. He knows his product and his follow-up is like no other. I bought a 535i BMW Msport from JC 3 years ago and I have a relationship with JC like he's my family. If I need anything I can always count on him to guide me in the right direction. The knowledge and customer services is fantastic. Thank you for making my experience truly seamless. Angela Stoll 

Business response:

Thank you for your review! We are pleased to hear everything is still great with your BMW and appreciate any referrals you send our/JC's way. We look forward to assisting you with your BMW needs for years to come. Your friends at Chapman BMW on Camelback. 

Francesca Hamilton's profile image
Francesca Hamilton 
9 years ago

I needed to lease a BMW once my older model which I owned needed too much work. It was an unexpected expense and Steve made it work for me! He was NO pressure but helped me to figure out what I wanted. He asked ALL the right questions and spent plenty of time with me even though it took me two days to make a decision. I ended up looking at Cadillac which was way more expensive and in my opinion NOT as nice or prestigious as a BMW.. The deal I got with Steve was way better than ANY other BMW dealership offered. Also, he was p... read more

Business response:

Welcome to the BMW Family! We truly hope you are enjoying your new Driving Experience in your BMW. We are so pleased everything went well for you working with Steve. We hope you will also visit us for any service needs you may have. Please join us at one of the New Owners Clinics, they are held at 10AM the second Saturday of each month at 830 E Camelback Rd. We appreciate you giving us the opportunity to earn you business. Your Friends at Chapman BMW on Camelback. 

Golfgal81's profile image
Golfgal81 
9 years ago

They serviced our car on Friday and made it the easiest, most pleasant experience for car service I have ever experienced! We are very happy with our recent switch from Audi to the BMW life including Chapman and their excellent Service team. Dan, our advisor, went out of his way to make everything run easy. Thanks for a great first impression. 

Business response:

Thank you for your review and for giving us the opportunity to assist you with your vehicle needs. We are pleased to hear everything went well and Welcome to the BMW family of Ultimate Drivers. Your friends at Chapman BMW on Camelback. 

Retrogamer's profile image
Retrogamer 
9 years ago

I remember when I first stopped by the dealership,I was looking at the BMW'S when JC came out to ask if I needed any help he was very friendly and honest. JC did not put pressure on me like most dealerships, I am impressed with JC'S professionalism.If your looking for a nice BMW please contact JC for the full luxury car buying experience. 

Business response:

Thank you for your review and for giving us the opportunity to assist you with your vehicle needs. We are pleased to hear everything went well and appreciate any referrals you send our way. Your friends at Chapman BMW on Camelback. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,120 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.