BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

1144 E Camelback Rd, Phoenix, AZ, 85014, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,120 reviews
Select a rating
gladys's profile image
gladys 
9 years ago

Absolutely I would recommend Craig rusin great sells guy totally friendly this is my fourth car I buy from him so if you're looking to get a new Beemer he's the guy I need to look for 

Business response:

Thank you for the rave review for Craig! He is a great salesman and we appreciate your repeat business. Enjoy your new BMW Ultimate Driving Experience and we will look forward to seeing you for any service needs you may have. Your Friends at Chapman BMW on Camelback. 

jeremyhb8's profile image
jeremyhb8 
9 years ago

Craig is the best person I ever bought a car from. My wife and I bought our 328i's from him 4 years ago as our first BMW purchases and again we purchased 2 days ago our 430i Grand Coupes. Because of Craig I intend to be back again soon to bump it up again to 6 purchases with Craig when we get our M Series. From the first time I met him on the lot 4 years ago he didn't push even once like a typical salesman. He knows everything about every car in and out. He helps you get what you want. He's super friendly. He respected and g... read more

Business response:

Thank you for the rave review for Craig! He is a great salesman and we appreciate your repeat business. Enjoy your new BMW Ultimate Driving Experience's and we will look forward to seeing you and your wife again soon. Your Friends at Chapman BMW on Camelback. 

Jrasmussen's profile image
Jrasmussen 
9 years ago

My mother bought a car a few weeks ago with Sammy and I needed to get one too, so we went back and he found the right fit for me. It was quick and easy and he made it feel like I've done it before, this was my first time so it was awesome! I can't thank him enough for what he has done! 

Business response:

Thank you for the family business and for letting us give you a great first time buyer experience! We appreciate the opportunity and hope you both return to us in the future with any vehicle needs you may have. Happy and Safe driving and congrats on your first vehicle. Your Friends at Chapman BMW on Camelback. 

yeewingyiu's profile image
yeewingyiu 
9 years ago

Not only did Joe Lena make the car buying experience painless, he made it enjoyable. He is by far the best dealer professional I have the done business with. If it wasn't for Joe, we would have purchased the car from their competitor. The fact that he was willing and able to work with us through the constant debate of what we should get, how much to put down, new vs used, and the endless list of options. Joe never once rushed us into making a decision but knew when to steer us to get us to answer questions we never considere... read more

Business response:

We are very happy you purchased a vehicle from us also! Thank you for your review. We hope you are enjoying your new Ultimate Driving Experience and we look forward to helping you maintain your BMW for years to come. Your Friends at Chapman BMW on Camelback. 

Prescott gal's profile image
Prescott gal 
9 years ago

I brought my very dirty X1 in for routine service and drove away with a sparkling clean car....all questions answered and an all round first class experience thanks to Bobby Stewart and his service team! 

Business response:

Thank you for your review! We'll always clean your dirty car, its what we do. We appreciate your business and hope to help you maintain your BMW for years to come. Your Friends at Chapman BMW on Camelback. 

Gabrielle Martell's profile image
Gabrielle Martell 
9 years ago

In a market saturated with over- the-top pushy salesmen, JC is a breath of fresh air, JC takes the time to listen to what you want and will deliver. If I had to describe JC in one word it would be 'Genuine', not only was he able to provide a great car, competitive price and amazing customer service, his follow through and commitment to making sure I was (and still am) happy with my purchase/experience has been nothing short of excellent. Do yourself a favor and go see JC, he will treat you like a human, take the headache/rip... read more

Business response:

Gabrielle, Thank you for your rave review for JC, we and he appreciate it very much and your business and this is exactly our goal with our customers. We hope you are enjoying you Ultimate Driving Experience. And any and all referrals will be fantastic. Thank you again and we look forward to helping you maintain your BMW for years to come. Your Friends at chapman BMW on Camelback. 

PeterClark15's profile image
PeterClark15 
9 years ago

Thanks again to Craig and the team. This time we were dropping of our i3 as part of the "Extended Drive" program which allows us to trade in our electric BMW for a gas BMW and go on a road trip. This just makes owning our electric BMW even better. Thanks again for the program and the service. 

Business response:

Thank you for the review and for taking advantage of the program. We are pleased to be able to make owning your electric i3 easy for you with longer trips. We appreciate your business and look forward to helping your service your i3 in the future. Your Friends at Chapman BMW on Camelback. 

wendyad's profile image
wendyad 
9 years ago

Steve made our transition into our new X5 seamless and a great experience. This is our 3rd car from Chapman through Steve. Best service and dealership in the valley. The genius team is fantastic. Even if I have something minor I just pop in and they are always available to help. 

Business response:

Thank you for your review and for the repeat business - we appreciate both very much. Enjoy your new Ultimate Driving Experience and we will see you for any service needs you may have. Happy St. Patrick's Day - Your Friends at Chapman BMW on Camelback. 

tigerlillyaz's profile image
tigerlillyaz 
9 years ago

Allan Lopez helped us find a vehicle that was perfect for our family and sold it at a fair price. I did not feel pressured and they did not try to sway me into something I did not want. I had been searching for vehicle for a while now and this was the best "car hunting" experience we have had. Mike Anderson in finance took his time to help us get the absolute best interest rate possible. Made everything easy for us! Thank you Chapman on Camelback! 

Business response:

Thank you for your review and for choosing Chapman Value Center for your vehicle needs. We are so pleased you found the right vehicle for you and your families needs. Please share your experience with your family and friends so they can experience the same when in the market for a vehicle. Happy St. Patrick's Day - Your Friends at Chapman Value Center. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,120 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.