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BMW

4.5

About this business

Location details

1144 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,120 reviews
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Demondwilliams155's profile image
Demondwilliams155 
9 years ago

The experience that I had with Mr. Zucker was excellent very easy I was in and out in hour and a half great financing team as well I will now be a BMW customer for life ! 

Business response:

Thank you for the review! We like Lifers so great to hear and welcome to the family. We look forward to helping you maintain your BMW of years to come. Your Friends at Chapman BMW on Camelback. 

Leslie.herweg's profile image
Leslie.herweg 
9 years ago

The salesman was knowledgeable, answering my questions & explaining features & how they worked. He listened to my preferences, and asked me to clarify, to find which things were of higher importance to me. I am pleased with the way I was treated during the process and outcome of a good deal. The finance rep handled the details in a timely manner so that helps too. Overall great experience! 

Business response:

Thank you Leslie for taking the time to write your review. we appreciate your and your business and hope you are enjoying your new vehicle. Please think of us when you are again in the market and feel free to send your friends and family Geoff's way! Your Friends at the Chapman Value Center. 

cazaresmichael12's profile image
cazaresmichael12 
9 years ago

Just for being my first dealership and that my father came with me to help me out and he has been to many dealerships we both think it's a friendly place and for me myself I was oh very much excited thanks for your help Sammy 

Business response:

Thank you for the review and for choosing Chapman BMW on Camelback for your first vehicle purchase. We are so pleased we made your experience a good one, its how it should be. We hope you keep us in mind for your future vehicle needs. Your Friends at Chapman BMW on Camelback.. 

No one important's profile image
No one important 
9 years ago

Always a great experience! I have never been disappointed. My service advisor Bobby Stewart is the best and has always taken good care of me. I feel like he and this dealership have my best interests at heart. 

Business response:

Thank you for your review! You are very important to us and we appreciate your choosing Chapman BMW on Camelback fro you BMW service needs. We look forward to helping you maintain your BMW for years to come. Your Friends at Chapman BMW on Camelback. 

KathyNSal's profile image
KathyNSal 
9 years ago

From our salesman to the closing and signing of our documents everything was smooth and timely. First time ever I was out of a dealership fast and happy driving away in my new car. Love this dealership. 

Business response:

Thank you Kathy for your review and for giving us the opportunity to earn your business. We are so pleased to hear everything went well and we hope you are enjoying your new vehicle. We love referrals so send your friends our way also and keep us in mind when you are in the market again. Your friends at Chapman BMW on Camelback. 

Mama!'s profile image
Mama! 
9 years ago

I have been fortunate to have been a Chapman BMW customer for over six years. In all of those years, my good fortune has been compounded by the fortuitous selection of Patrick Burchell as my Service Advisor. He has time and again proven to be the efficient, professional, and reliable Advisor with whom I place my trust. Thank you, Patrick!!! 

Business response:

Thank you for your great review. We truly appreciate you taking the time to write it and for your business. This is what we strive for and nothing makes us happier than a happy customer! Patrick is a great Service Advisor! We hope to help you maintain your BMW for years to come. Your Friends at Chapman BMW on Camelback. 

Kramster's profile image
Kramster 
9 years ago

I went to see about a used Kia Sorento as the price was darn good. I found the vehicle on Cargurus and saw a high rating for the dealership. I sent a message and Michael Messer got back to me. I went in a couple days later ( no pressure to even go in from Michael which I really appreciate ). I texted first so he knew I was coming, out to common courtesy. The Kia was right there looking at me when I arrived and all was good and everyone in there was just so nice... I was thinking " Is this really a car dealer? Guess I have be... read more

Business response:

Thank you for your great review. We truly appreciate you taking the time to write it and for your business. This is what we strive for and nothing makes us happier than a happy customer! Michael is a great salesman and please feel free to send your friends and family our way so we can help them experience a dealership that isn't typical! Enjoy your new ride, be safe and think of us when you are again in the market. Your Friends at Chapman Value Center on Camelback. 

sbarrett's profile image
sbarrett 
9 years ago

First time buying a car, and I can happily say I'd come back again and again! Bob worked with me all day and I got a 2016 Hyundai Sonata. Went to other dealerships, in the end so glad I came back. Never felt pressured, angry, nothing. Bob was very straightforward and easy to work with. He could have been such a good salesman that I just felt like I was getting a good deal, but I highly doubt that; he seemed very honest and up-front about pricing and my options, considering credit. Also, Mike in finance was great. I was prepa... read more

Business response:

Thank you for your review and for giving us the opportunity to earn your business. We are so pleased you did coma back to us for your first buying experience - they should all go this way and it is our goal to make sure that happens. We hope you are enjoying your new vehicle and we love referrals so send your friends our way also and keep us in mind when you are in the market again. Your friends at Chapman BMW on Camelback. 

Benjamin's profile image
Benjamin 
9 years ago

This may have been the easiest and most transparent car purchase process I have ever experienced! Sammy was extremely knowledgeable about BMW cars and patiently showed me all the bells and whistles of my new car. He made the experience enjoyable with his refreshingly genuine personality, he wasn't pushy which was a nice change. I would highly recommend Chapman BMW to anyone, everyone I came in contact with was friendly and professional, it was a great experience! 

Business response:

Thank you for your review Benjamin and welcome to the BMW family. We appreciate your business and are pleased to hear everything went great for you. We look forward to helping you service your BMW for years to come. Your Friends at Chapman BMW on Camelback. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,120 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.