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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Desirea stayed on top of all the sales and follow on..." Desirea stayed on top of all the sales and follow on steps in my leasing of another BMW. I worked with Desirea on my prior lease as well and no doubt she has maintained a high level and high touch service. Given the extra burden to all businesses during a challenging 2020-2021 pandemic year, both Desirea and BMW Silver Spring have maintained their customer focus; cudos to all and to all the staff.
Business response:
Hello, we're happy to hear you had such a positive experience with Desirea and our team! Please don't hesitate to reach out to us if there's anything more we can do!
"The employees at BMW of Silver Spring took time to work..." The employees at BMW of Silver Spring took time to work with me to get into the vehicle I've always dreamed of owning. The sales associate Eric Lovo was great. Very professional and seem to genuinely care about my experience from beginning to end. This is my first BMW and the experience I had with Eric Lovo and BMW of Silver Spring was everything I've imagined a BMW experience to be. Eric and the team at BMW of Silver Spring represents the BMW brand very well. I we... read more
Business response:
Congratulations on purchasing your first BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"My experience at BMW Silver Spring was by far the best..." My experience at BMW Silver Spring was by far the best car dealer experience that I have ever had AND I got to walk away with a car that I absolutely love! Karen Herbert was the absolute best! She is so professional, her customer service goes above and beyond and she made sure I got the car I wanted and a good deal at the same time. If you're looking for a new car, go to BMW Silver Spring, you won't regret it! Ask for Karen!
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. It's great to hear Karen was so pleasant to work with. Thank you and we hope to see you again!
"Took possession of a great deal on a CPO 540i xDrive from..." Took possession of a great deal on a CPO 540i xDrive from Miguel in the midst of the covid pandemic last May when my original daily driver was repurchased by its manufacturer for lemon law issues. I live 3 states away from Silver Spring, MD and Miguel could NOT have been more courteous, professional, and responsive via email to make the experience worth the trip up. In fact, while I cannot service my vehicle at Silver Spring, I will 100% look back to Miguel for a... read more
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Professional, communicative, kind, delivers what she..." Professional, communicative, kind, delivers what she promises, and a fantastic person. She made our experience smooth and enjoyable, we would recommend her to anyone who is looking to purchase a BMW.
Business response:
Hello Husain, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"My experience with BMW of Silver Spring was terrific...." My experience with BMW of Silver Spring was terrific. Ron Askew was very helpful from my initial interest in the car all the way through closing the loan. Would definitely recommend this dealership to others.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
"Just wanted to share a very positive experience I had..." Just wanted to share a very positive experience I had with my Service Representative Felix Rosa at BMW of SIlver Spring. I hit a pothole and caused significant damage to my vehicle which required extensive repairs. From initial vehicle drop-off to repair completion he kept me informed all along the way. He was knowledgable and ensured I understood all options available to me. An amazing job! Exemplary customer service!
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Truly professional and excellent service was provided by..." Truly professional and excellent service was provided by Gen! I highly recommend him & dealership. So glad our paths crossed. Great service assistance provided by Rachel
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
"Everyone I worked with at the dealership was..." Everyone I worked with at the dealership was professional, knowledgeable, and an absolute pleasure to work with. I have already referred people to BMW of Silver Spring.
Business response:
Hi Don, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.