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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Friendly sales person. Andre is the best. Very..." Friendly sales person. Andre is the best. Very efficient, quick and responsive service department. Could not ask for a better team. Definitely worth coming back.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!
"Ron Askew went over his call of duty. His patience with..." Ron Askew went over his call of duty. His patience with me was outstanding, and I thank him so much!! I’m a Customer for over 5 years!!
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We can't wait to see you again, have a great day.
"Great Salesman (Andre). Great customer zero! Easy to..." Great Salesman (Andre). Great customer zero! Easy to work with. Good prices. X x x x x x x x x x x x x
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
"Iso was very personable and explained things in an easy..." Iso was very personable and explained things in an easy to understand manner. Did an efficient job with all paperwork and communication. Happy to work with him.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Kan made the buying process very easy. He was extremely..." Kan made the buying process very easy. He was extremely knowledgeable about my vehicle, even though it was not a BMW brand car. He was prompt and precise when responding to emails/texts/questions. Very Happy overall with my experience with him and BMW of Silver Spring overall.
"Karen Herbert was great to work with. She's very..." Karen Herbert was great to work with. She's very experienced and knowledgeable. She never made me feel rushed and she didn't waste time. She respected all Covid protocols and I felt safe in the dealership. She got me exactly what I wanted and didn't try to force anything that I didn't feel I needed.
Business response:
Hello, thanks for your praise and kind comments about our team. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"I came down from Baltimore to test drive a used BMW i3...." I came down from Baltimore to test drive a used BMW i3. The car was ready for me upon arrival and Karen was very helpful during the entire process. Once the deal was done, Karen offered to deliver the car to my home the next day!
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
"Brandi Rodgers always provides me with a excellent..." Brandi Rodgers always provides me with a excellent service experience. I have been dealing with her for a long time and she is a pleasure to deal with. Kudos to Brandi.
Business response:
Hello, thank you so much for your feedback! Brandi will be very happy to hear about your kind words and high star rating!
"Nate V was super patient in finding us the best deal..." Nate V was super patient in finding us the best deal combined with colors and options we wanted - would definitely recommend asking for him, as he was easy-going, but also direct without using pushy sales tactics.
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please don't hesitate to reach out!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.