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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Three reasons I bought my car at this dealer: The car I..." Three reasons I bought my car at this dealer: The car I purchased was expensive but reasonable based on the features I got and the luxury rode. 2nd reason the sales associate Rochelle Jackson @ Silver Springs, MD BMW was literally the best salesperson I’ve ever encountered. I’ve purchased 9 cars since I was 19 yrs old. Almost all of them try to sell me something I don’t want that’s over priced. They trained me to Research everything from my trade in value to the go... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"Kristina Williams Service Advisor BMW of Silver Spring my..." Kristina Williams Service Advisor BMW of Silver Spring my services experiences was excellent. She promptly greeted me, noted my concerns for our service to my car. Kristina Williams was attentive, polite, informative. Everything was perfect. My loaner car was ready when I arrived and my car was ready when I returned later in the day. Much Appreciated! Highly Recommended.
"Had a great experience here at sliver spring BMW. Ron..." Had a great experience here at sliver spring BMW. Ron Askew Client Advisor was extremely helpful and very communicative would recommend going here throughout the whole process .This is a very professional, and exemplary dealership which makes buying a car so easy and enjoyable . He Make sure you are getting the perfect car for you. He took time to review everything and kept checking in on us while we were waiting for all the paperwork to be completed.
"Lonnie is a great salesman and has provided me with..." Lonnie is a great salesman and has provided me with amazing service and also follow ups. Absolutely recommend him! He will pay close attention and help you find what you need.
"Rachel is very responsive and addresses all of my needs...." Rachel is very responsive and addresses all of my needs. I prefer to work with her given the quality of service I've received throughout the years on three different BMWs.
Business response:
Saejro, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.
"I experienced exquisite customer service from Karen..." I experienced exquisite customer service from Karen Herbert at BMW of Silver Spring who know her craft inside and out and helped to make my experience an excellent one! I will never purchase a luxury vehicle from anyone else. She is the epitome of professionalism and genuinely caring. I love my new vehicle and couldn't be happier with the entire process
Business response:
Congratulations on your new vehicle, Isaac! If you have any further questions, please give us a call. We're always happy to help!
"I just bought my second car from Karen Herbert at BMW of..." I just bought my second car from Karen Herbert at BMW of Silver Spring. Karen's very professional, knowledgeable, and easy to work with. I will definitely go see Karen again when I look to buy my next car. Go see Karen at BMW of Silver Spring, she is the best!
Business response:
David, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.
"My husband and I commented as we left BMW of Silver..." My husband and I commented as we left BMW of Silver Spring that that was the best car buying experience we’ve ever had, and it was wonderful working with Karen. She is such an upbeat person and wants to make sure you are getting the perfect car for you. Karen is not your stereotypical pushy salesperson. She is not only a true professional but also makes you feel like she is your best friend helping you. You can tell she really cares and wants to make sure you are happy... read more
Business response:
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Take care!
"I started working with Karen Herbert online and..." I started working with Karen Herbert online and immediately knew she was great. In two short phone calls we had the price fully negotiated and all that was left was go for a test drive and value the trade in. Karen has been in the business for a long time and was not only incredibly knowledgeable but also very personable and a true professional. She is all about customer service, is not pushy at all and was like dealing with a lifelong friend. Max Moyer, the Sales Manager,... read more
Business response:
Hi Jon, congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.