This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Lonnie was great. He was responsive, knowledgeable, and..." Lonnie was great. He was responsive, knowledgeable, and friendly. Overall, it was a good experience and I would definitely recommend both the dealer and Lonnie.
Business response:
Colton, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
"Miguel Mendez is an excellent salesman! He followed up..." Miguel Mendez is an excellent salesman! He followed up with me on all of my inquiries and exceeded my expectations on my first BMW purchase. Miguel is the best salesman I’ve ever had and I would recommended him to anyone looking to purchase a BMW. Thanks so much. Sophia Green
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen Thank you and we hope to see you again! We hope to be of service to you again! Take care!
"You are always greeted by the staff, which are intently..." You are always greeted by the staff, which are intently seeking to elevate you during your BMW experience. This service team connects you with the correct BMW advisors, to ensure your experience at the dealership is customized, memorable and comfortable. Buying a car can be a stressful experience, but at BMW of Silver Spring, they ensure your experience is stress minimized and next level, like a BMW. Sr. Sales executive Andy Alexis, provided me exceptionally high s... read more
Business response:
Sky, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I was searching online for my dream car.... a BMW......" I was searching online for my dream car.... a BMW... couldn't find one. Called Karen Herbert at 9am, by 10:30 am she had located by dream car... a M240i convertible, the exact exterior and interior color. She called my wife and I and informed us she located the exact vehicle I wanted. Scheduled an appointment for the next day, took care of the paperwork and went home a very satisfied and happy person. Karen's knowledge and breadth of experience in the industry allowed... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Such a wonderful experience purchasing a 3X from Andre..." Such a wonderful experience purchasing a 3X from Andre Arias. Andre, JC and Iso in finance went above & beyond to give me an incredible deal! They were all extremely responsive to my questions and requirements on my trade-in without any pressure. This was the best experience purchasing a car I have ever had and I would not hesitate to recommend them!
Business response:
Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"I experienced exquisite customer service from Karen..." I experienced exquisite customer service from Karen Herbert at BMW of Silver Spring who know her craft inside and out and helped to make my experience an excellent one! I will never purchase a luxury vehicle from anyone else. She is the epitome of professionalism and genuinely caring. I love my new vehicle and couldn't be happier with the entire process!
Business response:
Hello, thanks for your great review, and for giving our dealership such a five star rating! We do hope we can be of assistance in the future. Take care!
"PerfectJust like the best restaurants offer more than..." Perfect Just like the best restaurants offer more than great food, BMW of Silver Spring’s Eric Lovo and Max Moyer deliver an exceptional experience in addition to a great vehicle and a great deal. Constant contact while our BMW was being built, tracking its shipping progress and special care of its frozen/matte paint after dealership arrival. Details about our new vehicle features: how Integral Active Steering has been improved, deciphering cryptic ordering codes. As... read more
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Lonnie Overby is the best. My wife and I have purchased..." Lonnie Overby is the best. My wife and I have purchased several cars from BMW of Silver Spring - every time Lonnie was our guy. Do not go anywhere else for your ultimate driving machine.
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! Thanks for the recommendation! We hope you continue to choose us for all your automotive needs! Take care!
"Wonderful service from Andy Alexis! Ensured that the..." Wonderful service from Andy Alexis! Ensured that the vehicle I wanted was prepared, available and priced as stated. He is a great asset to the dealership.
Business response:
Thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.