This profile has been claimed by the business owner or representative.
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great dealership staff to make business! My client..." Great dealership staff to make business! My client advisor Tae have answered all my inquiries and questions regarding the car model I have chosen. I would highly recommend Tae my client advisor because he had done an excellent job. Exceeded our expectations and will be coming back again for future purchases.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"Karen was extremely professional and made the car buying..." Karen was extremely professional and made the car buying process easy for us. She answered all of our questions and has checked in several times after the purchase to make sure everything is fine. She is a pleasure to work with. Pedro explained everything in detail to make sure we understood every document being signed. He was great to work with and was extremely helpful after we decided to change our financing terms the next day. Professional and kind!
Business response:
Congratulations on your new vehicle, Nancy! We hope you continue to choose us for all your automotive needs! Take care!
"Great dealer and services, Kan is super helpful to get us..." Great dealer and services, Kan is super helpful to get us a decent deal on our new car. Every thing goes smoothly from place order to pick up our customized car. Good Job !
Business response:
Tim, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
"Had a great experience on purchasing my first BMW. Karen..." Had a great experience on purchasing my first BMW. Karen provided me the best customer service possible and worked through my budget. Would recommend to anyone wanting to purchase a car.
Business response:
Congratulations on your new vehicle, Cristian! We hope you continue to choose us for all your automotive needs! Take care!
"We just got the BMW X5 a couple days ago from BMW of..." We just got the BMW X5 a couple days ago from BMW of Silver Spring. The car is very beautiful. The process (with all the paper work) is so fast and easy. Thank you, Harold, for doing such a good job helping us with the new car. We're very pleased. Thank you!!!
Business response:
Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!
"I recently a purchased a new 2021 840i Gran Coupe and I..." I recently a purchased a new 2021 840i Gran Coupe and I LOVE it. Karen Herbert's customer service was amazing. She helped turn my vision into a reality assisting me with the custom design of my new car. She was extremely knowledgeable and most importantly, personable. She maintained contact and provided status updates throughout the 3 months it took for my car to be built. The finance team was also professional and provided excellent service. I highly recommend BMW... read more
Business response:
Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"The guys at this dealership had very outstanding customer..." The guys at this dealership had very outstanding customer service, they made sure I left with a car that I loved. Would definitely recommend them to a friend, Shoutout to Andre, Iso, and Eric for all contributing to helping me get my new car.
Business response:
Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!
"Searching online for a vehicle @ 1120 PM, representative..." Searching online for a vehicle @ 1120 PM, representative Jacob Raykhel responded. Drove up the next morning from Virginia Beach, VA and purchased. Excellent customer service.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
"My wife and I have always loved BMWs. We have purchased a..." My wife and I have always loved BMWs. We have purchased a 330 BMW in NJ, a 325 BMW in NY, and an M3 BMW in PA over the last 20 years. We have always had positive experiences and ended up keeping the cars for a long time. Today, I am proud to say that we purchased a 330 at BMW of Silver Spring in Maryland. We traveled almost 200 miles to the dealership and it was well worth our time. From the moment that I reached out to Scott about the car, he was professional, k... read more
Business response:
Congratulations on your new vehicle, Bryan! Thank you so much for choosing BMW of Silver Spring as your first choice for service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.