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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"This is my second car purchase at BMW Silver Spring. A..." This is my second car purchase at BMW Silver Spring. A great dealership where sales and service personnel are welcoming, helpful and reach out to clients. I am fortunate to have Ms. Karen Herbert as my Service Advisor for the past 6+ years. She is an outstanding, knowledgeable professional; genuinely want the best for her client(s) and goes out of her way to help. I contact her for any car related concerns and trust her advice. Karen facilitated my vehicle trade-in ... read more
"Great customer service Helpful find me the good deal..." Great customer service Helpful find me the good deal communicate The best salesman Good explain move forward Give me what I need I hope you got me a good deal Again thank you
Business response:
Hi Danny! Thank you again for taking the time to let us know how we did. We hope you have a great day!
"I live in Texas, but purchased my vehicle on line at this..." I live in Texas, but purchased my vehicle on line at this dealership it was very easy and I'm very happy with my purchase!!
Business response:
Congratulations on your new vehicle! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!
"Outstanding experience, everyone was friendly, honest and..." Outstanding experience, everyone was friendly, honest and not pushy. Amazing deal and top notch service!!! As a single woman I give it a thumbs up..
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
"Andy Alexis at BMW of Silver Spring is the only person I..." Andy Alexis at BMW of Silver Spring is the only person I trust totally when it comes to purchasing a car. I recently purchased my 3rd car from BMW Silver Spring and Andy provided excellent service and professionalism that made the process painless and stress free.
Business response:
Hello! Thanks for your great review, and for giving our dealership such a high star rating! Andy and the entire Staff are always more than happy to assist you if anything else comes up. Take care!
"Ron Ptak and his team provided excellent service for my..." Ron Ptak and his team provided excellent service for my BMW X-5. We have worked with many BMW dealerships and Ron Ptak makes the additional travel to Silver Spring dealership worth the trip! Thank you!
Business response:
Cschafer, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"We were looking for a car for our daughter and BMW of..." We were looking for a car for our daughter and BMW of Silver Spring happened to have a used Honda CRV they had taken on a trade. The car was in great condition but wanted to have our mechanic take a look at it. Jacob and the dealership agreed to drive it to our mechanic the following week and we ultimately purchased the car. Jacob went above and beyond from our initial communication to the final sale.
Business response:
Hello! We're happy you found our Jacob and our staff to be so supportive during your experience here. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Lonnie was great. No pressure. He came in on his day..." Lonnie was great. No pressure. He came in on his day off so I could test drive a different car than the one I was already dealing on. That made the difference. I ended up buying the second car (650i XDrive) and couldn't be happier. Gen in finance did a great job getting us a very competitive rate, and getting us through the paperwork. Overall, it was a very smooth buying process from start to finish. I highly recommend Lonnie and BMW of Silver Spring.
Business response:
Thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
"Awesome experience working with Emmitt! He was very..." Awesome experience working with Emmitt! He was very patient and helpful. He and the finance team really looked at my situation and were helpful with getting into my perfect car!
Business response:
Congratulations on your new vehicle, Mckenzie! We are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.