BMW

Sunee777 

on DealerRater

14 years ago

We purchased a new BMW and everyone was helpful and friendly. A couple days after purchasing the vehicale we decided that we would like to get the extended warrenty Frank our salesman said no problem we can still get that for which was great. We also noticed a very small scratch in the door which Irvine BMW repaired immediatly and it turned out perfect. My wife and I are very happy with service, and sales departments we would recommend Irvine BMW to all of our friends anytime. 

swoosh 

on DealerRater

14 years ago

Brought my car in for some incidentals and a service. greeted really fast and got on my way. they had everything in stock that day to get all the work finished. I got the call that car was ready, when i got there vehicle was parked in service lane, clean and ready to go. The valet was smiling and polite. A nice treat. My lease is up in December and we will be back for an Irvine BMW. Thank you AJ! 

Naji c 

on DealerRater

15 years ago

I have bought many new BMW's before but this by far is the best experience I ever had. They were upfront, honest, and very helpful. None of the usual dealer games where you are quoted a very high price then try to go down. I made my offer, they worked hard and gave me the best deal possible which I was very pleased with. Haoie Luc the sales manager was the ultimate professional and he tried hard to find the car I wanted (my Carbon Black 535i) and made the trade to get it for me on time (Thank You). Terry Zwarka the sales per... read more

Lizbeth712 

on DealerRater

15 years ago

I was really afraid of the whole new car buying experience. I went to and called other dealerships around Southern California for several months and they gave me horrible customer service. I think Cerritos Acura was the worst, they literally told me "you don't need your parents to buy this car do you?" After calling several BMW dealerships on a Friday afternoon and getting quotes, Peter Lam was the only one who called me back after my initial conversation. He was courteous, knowledgable and patient. I walked out that night w... read more

rsgligic 

on DealerRater

15 years ago

This was my first BMW experience and I have to honestly say this has been the best car buying experience I have ever encountered. Terry Zwarka is amazing! He is very seasoned in the car industry and provides honest feedback regarding the various models offered. He was also very attentive to us upon any issues we have encountered. I was nervous about walking into this dealership and trying to trade in my Honda. Terry welcomed my husband and I and made us feel right at home. 

bryantl010 

on DealerRater

15 years ago

I was searching for a certified pre-owned BMW and decided to visit Irvine BMW. I was approached by Mr. Hung Tran who was the most personable and nice salesperson that I have ever met. Buying a car is not a favorite thing for me to do but after meeting Mr. Tran, I felt very comfortable and he answered my questions and worked with his team to meet the requirements (financial) for my purchase. Mr. Tran worked with me in his office to get everything taken care of, including adding the vehicle to my current insurance, setting up ... read more

abahog 

on DealerRater

15 years ago

Purchased a used, extremely low mileage 2007 non BMW vehicle for below the current market values that any American made car of this caliber would be desired by an older and somewhat experienced car trader like me. Sales staff and closing agent were all helpful and well experienced in the car business even though I felt a bit uncomfortable in a non-American made car dealership. Would I buy another car from them? yes as long as if the car was American made and designed by American US citizen. God bless USA! 

hellomudpie 

on DealerRater

16 years ago

After reading some terrible reviews on this dealership, I was hesitant to take my used BMW 325I there. I am happy to say that this dealership exceeded my expectations and provided terrific service the two times I have gone there. I would recommend! 

blamb327 

on DealerRater

16 years ago

I am a former MINI owner and have had a LOT of problems with MINI service there at Irvine MINI so I was hesitant to go over to the BMW side when thinking about getting a pre-owned3 series. On the first trip on the lot I noticed one particular sales guy avoided us completely to help a little old lady (easy sell?). I sure am glad he passed us up though because the service we got from Renzo was stellar. He was able to show us quite a few cars and once we selected the perfect one he got the price down. He also gave me a very fai... read more