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BMW
- Automotive
- Evansville, IN
About this business
Location details
200 N Green River Rd, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I️ dropped of a Mercedes to be serviced the loaner car they gave me was a Nissan Rouge with less than 1/4 tank of gas and it was pretty dirty. I️ was looking to upgrade but after this little stunt I️ will take my business to Tafel in Louisville.
Business response:
Eric thank you for your feedback. We will continue to communicate via your FB messenger chat. We hope to turn this around from here.
Recall on the drivers side airbag. Picked my car up and noticed several pinholes on the driver side window and two on the passenger side. Returned it and Brian Allen literaly called me a liar. I'll make sure I tell everyone to avoid them and if they do have to use them to inspect everything. Terrible service, terrible people.
My wife went in, test drove an Audi SUV, she loved it but wanted to discuss it with me first. Before the week was over, we had been harassed multiple times daily from one of the sales people. At this point we had decided not to do business with them. The constant calls kept coming for MONTHS. I wondered why they would do this, it's horrible business practice.. I guess that's what happens when you're paying minimum wage to your employees, so they try hard to push you into a vehicle for their commission. Come see me at Town an... read more
Business response:
Dawn thank you for sharing your frustration. We are working with Jeff on his post and hope to continue to work with your family as best we can.
Absolute terrible experience. The sales person was rude and condescending. When I went to the dealership to see the vehicle in person, I was later ridiculed about my opinion, on the vehicle, via text. Very unprofessional and I will not be a return customer. Would not recommend dpatrick to anyone.
Well just spent 30 minutes walking from car to car ... even parked in front of the main entrance... nobody said hi, goodbye or kiss my a$$.. Guess my � ain't ish... smh
Business response:
Anthony we are very concerned about your experience, please email socail@dpat.com with any additional details on day/time and the building you parked in front of.
Worst experience ever - been lied to. Left msgs for the owner and general manager of the dealership - instead I get a call back from the parts/service department. DPATRICK does not care once the deal is signed. No follow up after sale - wasn't even told there was a recall.
Business response:
Lydia we would like to dig in a little on this. Please email social@dpat.com with any additional details. I assure you we care and appreciate you sharing your experience with us. We will be in touch
I brought a 120,000 dollars car from this dealership. I'm from another state, so I did everything online. I did the deal with a gentlemen named Andrew, but was referred to another salesman (which was fined). We flew in , spent one day in beautiful Louisville, the drove over to the dealership. When we arrived, only the salesperson greeted us, Andrew the Manager never even stepped out to thanks or introduce himself( bad business). Then they handed me just one key to the car. Me and all my friends thought that it was very unpro... read more
Business response:
Kai thank you for sharing your thoughts from your recent experience with us. We spoke to Andrew and he was shocked to hear you felt he didnt greet you. He mentioned greeting you and even returned your enterprise car to help you save time as you mentioned that you were in a hurry. Andrew and Seth feel they were straight forward about only having one key and felt you left satisfied with the deal we both agreed was exceptionally fair on the R8. Thank you again for sharing.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,735 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.