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BMW
- Automotive
- Evansville, IN
About this business
Location details
200 N Green River Rd, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Worst car buying experience of my life. I purchased a 2014 Ford Edge from Dave on Saturday, January 26th. I initially came to look at the car and test drove it on January 19th. During the test drive the car needed to be started due to a dead battery, and it had heat problems resulting in them having to replace the thermostat. During the week I went back and forth with Dave, making sure the thermostat had been fixed and that the battery was okay. I picked the car up on January 26th, and when I got there the price was $1200 hi... read more
DPatrick Nissan SUCKS I bought a used Jeep from them in late F November the very next morning the check engine light was on Their response was “as is” I had it checked and it needs a catalytic converter Guy said no way they could not have known it was bad Their response “he is just trying to rip you off we found nothing wrong” well it sure could not have happened overnight..... Now 2 months later oil light came in Checked it and it had NO OIL on dipstick! They said they had done an oil change Normal vehicles don’t burn 5 qua... read more
Difficult to find the person you need to deal, don’t return calls, rude in person
Business response:
Jamie, would you mind emailing or direct messaging us with a bit more information? Which department, sales/service/parts, dates you had these experiences, and any staff members you dealt with. This is not feedback we typically hear, so we want to be sure we are able to learn from it, and possibly provide you with a better experience if you are able to give us a second chance. Thanks in advance. Please email chumm@dpat.com. Thank you!
Seems yall cant stand behind what you sell. My buddy bought a car from yall and second day car messed up and yall still wont answer the phone and tlk to him. Terrible service
Business response:
Mason it seems you are misinformed. We do care and we are, and have been, in contact with your buddy. Please be advised reviews and first hand feedback are very important to us, both positive and negative. We only hope to learn from our mistakes, if made, and will do everything in our power to reconcile issues post sale. Feel free to call Ted Foster is you would like to have a conversation about this experience. (812) 473-6590
I stopped at the service department to schedule an appointment for a NTSHA vehicle recall notice (National webpage states recall appts. are top priority due to safety/liability standards). After waiting 10 days I called back to find out what's the status of my service appt.(something that should have taken no more than 15 minutes) of which the service adviser Chuck had no idea, he stated the Service Manager was out to lunch therefore I asked for the General Managers name Carl Coulder whom I called afterwards & left my name &... read more
Business response:
Steve.... We did a little digging with our Honda team. Unfortunately, the recall is on an Acura. While we can service the vehicle, we are not generally allowed by the OEM to perform Acura recalls. Our team including Chuck, Tom and Aaron have attempted to let you know that we have reached out to Acura to see if this is something we can get done for you. We are waiting to hear back from them. We believe our team has gone the extra step to provide you the best service we can. We hate to see that you are still unhappy. Your opti... read more
Horrible place will never go back!
Business response:
Jay please message us or email billyd@dpat.com with additional feedback.
DO NOT EVER TAKE YOUR CAR TO D PATRICK BMW FOR SERVICE. They are incompetent and dishonest. They fix things that aren’t broken. And when you have another mechanic verify that they are crooks and return with paperwork to prove it, they lie to your face and tell you to have a good day. I am telling you 100% go to Jeff Decker’s Evansville quality automotive and tire on N 1st Ave or Foreign Performance if you need duel diagnostics. Again DO NOT USE D PATRICK BMW FOR SERVICE!!! They just got me for $2000.00
Business response:
Joe, Matt is a very important part of our team, thank you for sharing that about him. As for your other comments, we wholeheartedly disagree with your claims of dishonesty and incompetency. For your specific repair, our highly trained team from Matt to the BMW Master Certified technicians sent the work we did to BMW to ensure they approved and agreed it was needed. BMW agreed. We are the Tri-States only BMW certified repair shop, not simply because we are the BMW dealership but because our people spend hours, days and weeks ... read more
The service department is the worst I EVER dealt with ever!!!
Business response:
Deanne... Something has obviously gone wrong. We are reviewing your comments with our team and will be in touch.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,735 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.