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BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Buying experience I am giving the five stars only for my experience with the buying process. Noel Evans was the sales person I worked with. His professionalism is exemplary. He is very helpful and respectful towards his customers. He is actually one of the best salesperson that I have ever worked with. And I want to recognise that. As for the dealership, I had bought a used car that started having issues after few months, unfortunately. I do understand that this may happen with used cars. And I dont know if the dealership co... read more
Business response:
Hello, Thank you so much for taking the time to let us know about your experience with Noel and our Team. While we are so happy your time with Noel was excellent, the issues you've had with your vehicle are very concerning. Can you please email me at smeade@defouw.com so we can go over the problems you are having in more detail? We sincerely apologize for the inconvenience this has caused. I look forward to hearing back from you. Sincerely, Smile Meade | Internet Sales Director
I came to buy a used car Thanks to Matt Bolan and the staff at this dealership, I had the most enjoyable car-buying experience of my life. Their knowledge and professionalism are rare without exception and I was astounded by it.
Business response:
Thank you so much Dan for the 5-Star Review. So glad you had such a great experience with Matt and our Team! We appreciate your business and look forward to the time we can work with you again!! Sincerely, DeFOUW Automotive Team
Fast and easy. My wife's SUV was totaled in an accident and we needed a new one fast. After doing all my shopping online, I found the perfect upgrade at DeFouw. We spoke with Matt Ellis and it sealed the deal. He answered all my questions and did everything he could to make this quick and easy. Loyd Howard showed us the vehicle and took care of us around the shop, all great people. We will be repeat customers.
Business response:
Thank you Jake for taking the time to give us such a great review! We are so you had such an awesome experience with Loyd, Matt and our Team! We appreciate your business Jake and look forward to working with you again! Please don't hesitate to reach out if you have questions. Sincerely, DeFOUW Automotive Team
First time buying a used car, excellent experience I fell in love with this car at the first sight and they did a really great job helping me process the document. Everything is pretty efficient! Highly Recommended!
Business response:
Thank you Claudia for the great review! We are so happy you chose us to help with your first car-buying experience! We want to welcome you to the DeFOUW family Claudia! Don't forget to stop in for a free car wash for as long as you own your vehicle!! Please don't hesitate to reach out if you have questions.
2015 Equinox Noel Evans was great to work with. He was very likeable, pleasant and helpful. I would recommend him to anyone looking to purchase a vehicle.
Business response:
Thank you for taking the time to let us know about your experience with Noel Thomas & Pamela! So glad you had a great experience. We appreciate your business and look forward to when we can work with you again!
Mrs. kelley Ron Pierce was very knowledgeable about the buying process , very personable, he is an asset to your business we didnt purcahse a car this but when we do we will ask for Ron
Business response:
Thank you Robin for the 5-Star Review and letting us know about your great experience with Ron. We look forward to working with you when you are ready! Please don't hesitate to reach out if you have questions.
Bought a new car Easy and very fast buying process. They are very courteous and professional. Make sure to ask for Mattew B. or Denis any time you go to DeFow. Thanks a lot guys! I am seriously enjoying my new car.
Business response:
Thank you so much Missy for the great review! We are so happy Matthew and Dennis were able to find you the perfect car! We appreciate your business and look forward to the opportunity to work with you again.
Great Customer Service We have worked with Ron Pierce over the years to purchase a few vehicles for our family and he has always been a pleasure to work with. Ron truly listens to our needs and then takes the time to find a vehicle that will fit. We also use the service center for all of our vehicle maintenance and all of the folks in there are always friendly.
Business response:
Thank you Tina for the awesome review! We are so happy you had such a great experience with Ron! Please don't hesitate to reach out if you have any questions.
Unbelievably Easy! Ron Pierce made buying my vehicle such a stress free process, and dare I say enjoyable! Thank you! I highly recommend Defouw Automotive to everyone in the area!
Business response:
Thank you for this 5 star review and congratulations on your purchase, Marie! We really appreciate you leaving us your input. We're very pleased to hear that Ron could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, The DeFouw Chevrolet BMW Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.