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BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you! Thank you DeFouw Automotive. I had such a great experience with the team here in Laffayette, they truly treated my family like family. I know we will be coming back in the future! Honest rates, prices and quality.
Business response:
Thank you so much Jacquie for taking the time to let us know about your great experience with our Team! We appreciate your business and want to welcome you to the DeFOUW Family! We look forward to the time we can work with you again. Please don't hesitate to reach out if you need assistance. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
A new truck Pam strain was amazing! I loved working with her! I Will not work with anyone else! She goes above and beyond and I wouldnt have it any other way!! Thank you pam he loves his truck
Business response:
Thank you so much for your kind words! Pam is amazing! She most definitely goes above and beyond for all her customers! I'll make sure she sees this review as I know it will mean a lot to her. Thank you for the opportunity and we look forward to working with you again in the future. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Very professional crew Andy was very good to deal with. I never felt pressured to do anything. We went over several options during the buying process. Everyone worked really hard to get me to the payment I wanted.
Business response:
Hi Dusty, Your wonderful feedback and rating mean a lot to us! We are so happy you had such a great experience with Andy and our Team! Moving forward, if you need any assistance please don't hesitate to reach out to us! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Best car experience ever! Loyd Howard was extremely friendly and very easy to talk to. He was polite and very knowledgeable about the car we were purchasing. He made the process of buying a pre owned car very easy! Thank you Loyd!
Business response:
Thank you for taking the time to let us know about your great experience with Loyd! We appreciate your business and look forward to the time we can work with you again. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Pam Strain Loved PamStrain!! Within 3 hrs. I was Driving away in a new 2019 Equinox. She has went above and beyond to help me in many ways. Thank You!! Dianna
Business response:
Thank you Dianna for the kind words and the 5-Star Review! It's awesome that you had such a great experience with Pam and our Team. Let us know if we can help further in any way. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Toyota I just purchased car #2. Both experiences at Bill Defouw have been great. I would recommend Tyler Smith. He was extremely helpful and knew exactly what i was looking for!
Business response:
Thank you Laura for the 5-Star Review! We appreciate your kind words and of course your business! I'll make sure to let Tyler know the great job he did assisting you! Moving forward, please let us know if we can be of any assistance! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Buy an Equinox Wanted a newer vehicle. Was time to trade the Camaro for something more practical. Everything went smoothly with the exact vehicle, features and color I was after. Chris Harrington did an magnificent job.
Business response:
Thank you Todd for the outstanding review! Chris has taken great care of our customer for many years now and hopefully for many more years to come. So glad we can ad you to a long list of satisfied customer. Let us know if we can help in any way. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Excellent Sales Woman Pam Strain made me feel very welcome and comfortable. She made the deal painless and values the customer as a family member. I highly recommend her!!!
Business response:
Thank Andy for the great review! I'll make sure to let Pam know of your kind words as I know it will really mean a lot to her. She works hard to make sure her customers are taken care of. We are lucky to have Pam! We appreciate your business Andy and look forward to the time we can work with you again. Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com
Thank you! I cannot express my gratitude to Chris Harrington for all the hard work he put into making my car buying experience the best ever. This wasn't the first time buying a vehicle from DeFouw through Chris, and I guarantee it will not be the last. Chris' knowledge of the entire car buying process, his knowledge of the vehicles themselves, and having a great finance, managerial and service staff is what keeps me coming back. It's no wonder he is consistently one of the top sales people, not only at DeFouw... read more
Business response:
Thank you so much Lance for taking the time to let us know about your awesome experience with Chris and our Team! As you know, Chris has been giving excellent customer service for many years know and is such a huge asset to our dealership. We appreciate your loyalty Lance and we look forward to the time we can work with you again! Sincerely, Smile Meade | Customer Care Advocate | smeade@defouw.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.