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BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Used truck search and purchase. Matt Bolin was great to work with and we are very pleased with our used truck purchase. I would definitely return for another vehicle purchase.
Business response:
Thank you very much for taking your time to leave us a great review, Brad! Congratulations on your purchase! We greatly appreciate the opportunity to work with you and earn your business. We'll be sure to share your feedback with Matt and please let us know if we can ever help you in the future. Best, The DeFouw Chevrolet BMW Team
Felt great about our decision My husband and I went in to look at vehicles we saw online. Didnt end up liking any off them completely until we looked at the Cherokee. It felt like home driving it over anything else. Perfect for us. Our salesmen did a great job. Thanks everyone involved.
Business response:
Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your husband with a pleasant time purchasing your Cherokee. If you ever have any vehicle needs in the future, don't hesitate to contact us at any time. Sincerely, Smile Meade -- SMeade@Defouw.com
will buy from again. great place to deal with . rick mann and staff is awesome and helped with the buying process and made it very enjoyable from the test drive to the signing of the loan. every one involved was very polite and professional. thanks
Business response:
Thank you so much for sharing your 5-star feedback with us, Chris and Angel! We're glad your purchase went so well. I will definitely share your comments with Rick and our staff, and we look forward to working with you again down the road. Sincerely, Smile Meade -- SMeade@Defouw.com
New car I was able to buy my new car here with the great help from Joe and Don these guys made my experience and time there go very smoothly. He even allowed me to put down a deposit to hold the vehicle until I arrived.
Business response:
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and Don was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, The DeFouw Chevrolet BMW Team
Great experience I was fortunate enough to be able to work with Noel Evans when searching for a new vehicle. He was very friendly and super knowledgeable with every car we looked at. I also loved the fact that he has called several times after the purchase to ensure that the car was working well for me and that I was still happy with it.
Business response:
Thank you Kyndra for the great review and taking the time to let us know about your experience with Noel. So happy he was able to find the perfect car! Please don't hesitate to reach out if you need anything.
Ask for Pam Pam Strain warmly welcomed us, took time to find us exactly what we were looking for. Everyone was friendly, they guided us through the process and we are now enjoying our new truck. Thank you again Pam and everyone else who helped. We would diffidently recommend and would buy here again.
Business response:
Thank you so much for the great review! Your kind words mean a lot to us and of course Pam! We are so happy Pam was able to guide you through the entire process and make it enjoyable. Please don't hesitate to reach out to us if you have questions.
Excellent Customer Service by Noel Evans at DeFouw Noel Evans is knowledgeable, friendly, and cares about the customer. His willingness to help is fantastic! I have looked at vehicles in many places and Noel's customer service is far above what I've experienced in the region. Keep up the good work!
Business response:
We appreciate the great review Joel! Thank you for taking the time to let us know about your awesome experience with Noel Evans. Customer service always comes first for Noel. If he sells a car it's just an added bonus to the relationship he builds with his clients. We want to welcome you to the DeFOUW family and we look look forward to the time we can work with you again.
Very helpful! Ron Pierce was extremely helpful when I was looking for a vehicle. I ultimately decided to hold of on the purchase but Ron took the time to exchange several emails and phone calls with me to ensure I had all of the answers I needed. Would recommend him and DeFouw to anyone.
Business response:
Thank you so much Brian fr the great review. So glad Ron is taking such good care of you. We look forward to being a part of your next vehicle purchase when you are ready. Please don't hesitate to reach out if you need assistance in any way.
Haapy with customer service We bought a 2016 Malibu a few months ago. Noel Evans was the salesman. He calls occasionally to ask how we are and if we like the car. He never makes us feel like it is a high pressure situation, just checking in. We will buy from Noel again.
Business response:
Thank you so much for the great review! So glad you've had a great experience with Noel. The relationship really starts after you purchase your vehicle so we are happy to hear Noel has been able to check in with you from time to time. We appreciate your business and look forward to the time we can work with you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.