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BMW

3.8

About this business

Location details

499 S Pickett St, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunMidnight to 6:00 p.m.
3.82,682 reviews
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CourtneyP's profile image
CourtneyP 
10 years ago

We were out test driving electrics and hybrids to replace my old gas-guzzler. We started with the Prius as a base for comparison, but nothing topped this BMW i3. I love this car, we were blown away by the test drive. Now my fiance and I are always arguing over who gets to drive. The service staff was so helpful, showing us the different options and whether they were honestly valuable for us and our use. Like the Range Extender option, which allows you to use a little gas when the electricity is low/runs out. We don't do that... read more

Business response:

Good afternoon Courtney, Thanks for the great review! We're thrilled to hear how happy you and your fiancé are with the i3--we agree, it's an awesome car. Enjoy your new ride, and we look forward to helping you again in the future! Best, BMW of Alexandria 

Wassim Minkara's profile image
Wassim Minkara 
10 years ago

Well organized. Outstanding experience. Fair price. Website stock matched what is on the lot. Many dealers lure you in and claim the car is sold, a dishonest sales tactic. 

Business response:

Good morning, Congrats on your new X5! Thanks for sharing your positive experience with us. Enjoy your BMW! Best, BMW of Alexandria 

joanne's profile image
joanne 
10 years ago

I couldn't have been more indecisive when I showed up at BMW of Alexandria 3 weeks ago. Paul was SO very patient with me and didn't once make me feel like I was wasting his time. I drove off in my new BMW 640 XI yesterday and couldn't be happier. I chose a BMW because of it's reputation but I will chose Paul again for my next one because of his reputation. He earned my business for sure. My financial advisor made the buying process very easy. I definitely recommend BMW of Alexandria. 

Business response:

Good afternoon Joanne, Congrats on your new BMW! Thanks for the review, sounds like you had a great experience with Paul and the rest of our dealership. Enjoy your new ride, and we look forward to helping you again in the future! Best, BMW of Alexandria 

hisham1975's profile image
hisham1975 
10 years ago

great dealer and great staff.keep up the good work.very professional employees and great energy all over,must go and see to enjoy the selection. 

Business response:

Hisham- What an excellent review! Thank you so much for taking the time to share it with us. All the best, BMW of Alexandria 

Cynjane36's profile image
Cynjane36 
10 years ago

Hugo Cox was very professional & courteous. He was knowledgeable about the car & made you feel very comfortable. If you were on the line about the car you came to look at & test drive, after conversing w/ him you were ready to purchase. The person was in charge of the paperwork also made u feel at ease and also made informative recommendations. Leigh who gave us the overall functions of the car was also courteous & well spoken. The car was ready as promised at the specified time -- cleaned & gassed up & ready to go. Very ple... read more

Business response:

Cynthia Goodwin- 40 plus years?! Wow! What an amazing compliment. Thank you so much for choosing BMW of Alexandria and congratulations on your new vehicle. We are so happy to hear that Hugo and Leigh gave you a knowledgeable and pleasant experience. Enjoy! All the best, BMW of Alexandria 

KingArthur77's profile image
KingArthur77 
10 years ago

I just get a brand new BMW X1 and i can easily admit that i have received a top notch service by Rami and he showed me 4-5 different type of Bmw to make sure i will get the best fit to my budget and like. I highly reccomend this dealer if you ever decide to buy a Bmw! 

Business response:

KingArthur77- Congratulations on your new X1! Thank you for taking the time to share your positive experience with us and we look forward to assisting you in the future! All the best, BMW of Alexandria 

Natalie's profile image
Natalie 
10 years ago

I came into this BMW unsure about what vehicle I wanted to lease next after my current Volkswagen Tiguan lease was expiring. I was debating about whether I wanted to transition to a BMW, and Osman is absolutely the biggest reason why I did so. He was incredibly accommodating and helpful throughout the entire process. Once I decided on the BMW 3-series, he explained all the different options that were available, assisted me in getting the best deal possible, and ensured that I would be happy with my vehicle. My vehicle has ev... read more

Business response:

Natalie- Congratulations on your new BMW 3-Series! We are happy we could help you make the transition over to BMW. Thank you for taking the time to share you positive experience with Osman and are very happy to hear that he gave you an energetic and attentive experience. We strive for excellent customer service and ultimately want to make you feel like a friend rather than a business deal. Enjoy! All the best, BMW of Alexandria 

BMWqqq's profile image
BMWqqq 
10 years ago

I am still amazed at how smooth and quick the purchase process took while buying my car at BMW of Alexandria. After a few email exchanges with Hugo Coz, the car was prepped and ready for pick up. I would definitely recommend the dealership and send people to Hugo. His fellow staff members were awesome as well. 

Business response:

Good morning, Congrats on the purchase of your new car! Thanks for letting us know of your great experience with Hugo and the rest of our dealership, we really appreciate it. Enjoy your BMW, and we look forward to helping you again in the future! Best, BMW of Alexandria 

fcf13's profile image
fcf13 
10 years ago

I highly recommend working with Osman A. and BMW of Alexandria. Osman made the experience enjoyable and efficient. He was a great advocate for our situation and helped secure the best car for the best price. I also look forward to working with Osman over the coming years as we have the car serviced and ultimately transition to a new one. 

Business response:

Good afternoon, Thanks for the great review! We appreciate you taking the time to let us know of your positive experience with Osman and the rest of our dealership, and look forward to helping again in the future. Have a great day! Best, BMW of Alexandria 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 3.8 star rating with 2,682 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.