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499 S Pickett St, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
I got my dream car a used red 128i convertible. Hugo worked a great deal with me, but the Finance department is pushy and rude.
Business response:
CW- We are so sorry to hear about your experience with our Finance Department. We will discuss this with our team. But congratulations on your dream car! Excellent choice! All the best, BMW of Alexandria
This BMW dealership was wonderful! They always had coffee and beverages ready, and it was a very clean environment. Nabil was a spectacular salesman, he did more than we could have ever asked. He was attentive to all our needs and preferences, and always was ready to help us with a smile on his face. He is a perfect 10! He knew the in's and out's about the BMW car we wanted, and accommodated us very well. He was very good at following up with us and making sure everything was going according to plan! I highly recommend him t... read more
Business response:
Good morning, Congrats on the purchase of your vehicle! Glad to hear that you had an enjoyable time at our dealership, and thanks for complimenting Nabil! We think he's a great salesman too. Enjoy your car, and we look forward to serving you again! Best, BMW of Alexandria
I would strongly recommend BMW of Alexandria as our experience there this week was by far the most delightful purchasing experience to date. As we owned over 50 cars in our lifetime, we consider ourselves experienced car buyers/owners. Hugo Coz was excellent in customer service. We purchased our car through the USAA buying service. He called us within minutes of our request online and followed up promptly. Our whole purchase experience including test drive was under 4 hours. We drove away with an amazing vehicle. Hugo antici... read more
Business response:
Good morning, Congrats on your new car! Thanks for letting us know about your great experience with Hugo. Enjoy your vehicle, and we look forward to helping you next time! Best, BMW of Alexandria
My sales adviser, Molly Dickerson, was great to work with. She went above and beyond to ensure my experience of buying my first BMW was better than I ever expected. The entire process was quick and easier. I got the car with all of the features I wanted and was out of the door in less than 2 hours. To anyone looking for a new BMW I recommend going to BMW of Alexandria and ask for Molly Dickerson.
Business response:
erattana- Thank you for this kind review of your experience with Molly! And congrats on your new BMW! All the best, BMW of Alexandria
I work with Dena and Sam. Great staff, everyone is super kind and knowledgeable about BMW. Highly recommend this dealer to anyone who's in the market for a car and service!!
Business response:
Best Man- Thank you for choosing BMW of Alexandria for all of your BMW needs! We appreciate your business and look forward to assisting you in the future. All the best, BMW of Alexandria
Again, I have nothing but the highest praise for my most recent service visit. Service Advisor Dena Van provided excellent, professional help, from greeting me, taking my information, arranging for a loaner car, and calling me the next day when it was ready. I would be remiss if I didn't mention that just before leaving, when Dena was busy with another customer, another (female) Service Advisor whose name I forgot (1st work station on left when you enter their area) kindly synchronized my Android phone to my car's phone syst... read more
Business response:
Gerald- Thank you for choosing BMW of Alexandria to service your 538xi! We are so glad that Dena was able to provide you will excellent & professional help through the whole process. All the best, BMW of Alexandria
Great experience! NABEEL Haddad did a great job finding my new 528 X drive 2015 Attentive, patient and friendly. Being an experienced BMW team crew answered all my questions and explained in details all the features.
Business response:
Hello, Congrats on your new car! Thanks for letting us know about your great experience at our store. Enjoy your BMW, and we look forward to working with you again in the future! Best, BMW of Alexandria
I was fortunate to run across Paul 3 years ago while I was letting my fingers do the walking on the keyboard while trying to save time and get a great deal. Paul worked with me online and by the time I arrived at the dealership, I had to walk in and sign the papers and drive off with my new X6. Here it is almost 3 years later and I get an E-mail from Paul, basically offering to give me a new car for the same price that I paid 3 years ago. I told him that I needed to be able to walk in and out of the dealership in 30 minutes ... read more
Business response:
Peter - We love our repeat customers! Thank you for choosing BMW of Alexandria. We are so glad that Paul is able to assist you every time with the customer service you deserve. All the best, BMW of Alexandria
I generally don't write reviews. I am making an exception here because of the service I received. I have had my 2014 X5 3.5 xdrive (with the M Sport Package) since June 2014. Extremely happy with it. Paul Blakeman was great to work with. Knowledgeable, friendly, and also kept me from buying options that I didn't really need. Paul also followed up to make sure everything was going well after the purchase. I would highly recommend Paul Blakeman and this dealership to anyone!
Business response:
Good afternoon dpatel, Thanks for taking the time to review us! Glad you had a great experience with Paul. Let us know if you need anything, and we look forward to working with you again! Best, BMW of Alexandria
BMW has a 3.8 star rating with 2,682 reviews.
BMW is open now. It will close at 8:00 p.m.