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BMW

3.8

About this business

Location details

499 S Pickett St, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunMidnight to 6:00 p.m.
3.82,682 reviews
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waynethorne11's profile image
waynethorne11 
11 years ago

I reached out to 2 dealerships within my search and Hugo responded rather than sending me a generic automatic response. We ironed out the details and Hugo was prepared once I got to the dealership. This saved time and showed the professionalism of Hugo. An issue with the vehicle came up and the sales rep was able to provide me with a few options so that I could make the best decision for my vehicle purchase. This was by far the best financed car purchase I have ever made thanks to Hugo Coz and the team at BMW Alexandria. 

Business response:

waynethorne11- We love to hear about our customers experiences with us! We are glad that you chose BMW of Alexandria and on behalf of Hugo and the rest of the team at BMW of Alexandria, thank you! Enjoy your new X5 Diesel! All the best, BMW of Alexandria 

pif66's profile image
pif66 
11 years ago

Hugo was honest and up front from the very beginning. I actually was going to do business with another dealership and left them to go to Hugo. He was not trying to strong arm me into anything. He was simply able to offer me the best deal with no pressure, and I took it. I look forward to working with him again. 

Business response:

Hello pif66, Thanks for the review! Glad you had an enjoyable experience with Hugo. Thanks for your business, and we look forward to helping you again in the future! Best, BMW of Alexandria 

ekorn's profile image
ekorn 
11 years ago

This is the second purchase I've made with Kevin Mahoney. The first was for me, this was for my wife. Kevin is an extremely thorough and knowledgeable on all aspects of the vehicles. He isn't looking simply to sell you a car just to sell you a car. He asks the right questions and with his experience can generally answer, steer you in the right direction or solve most issues relating to the car. Kevin is a relationship based salesman and we've chatted and visited throughout the year on my vehicle and what's new with BMW and c... read more

SSmith's profile image
SSmith 
11 years ago

I was super nervous about going to the car dealership alone as a women. I've heard all the rumors! Luck for me I met Paul, he was about making sure I got want I wanted, not just trying to make a sale. None of that let me go back and talk to my manager gig 1000 times! It was painless, and did not take all day! Thanks Paul, I am super excited about my new car! 

bencrowder's profile image
bencrowder 
11 years ago

I met Paul a week and a half ago while I was having my vehicle serviced at BMW of Alexandria. During our conversation Paul displayed his vast knowledge of the BMW brand as well as his passion for the vehicles. My original plan was to trade the vehicle I was having serviced (2012 BMW X5) late next year but after talking to Paul about new X5's my wife and I decided to make the purchase one year early (14 Dec). Although my family has owned four BMW's, my wife and I agree that this purchase experience was the best thus far. Paul... read more

Hbla's profile image
Hbla 
11 years ago

Great experience! Paul Blakeman did a great job finding my new X1! Attentive, patient and friendly. Being an experienced BMW team crew answered all my questions and explained in details all the features. Flawless service! 

MrsLG's profile image
MrsLG 
11 years ago

This was my easiest car-buying yet. Overall service here is great - especially Paul. I felt bad because we had to come in the evening after we got home from work, so we ended up wrapping up after they closed. Despite this, Paul (our sales guy) stayed late until everything was done. He was *super* friendly and took his time to finish everything perfectly. We will be back to BMW and Paul for our next one! 

gritc's profile image
gritc 
11 years ago

You did it again! Thank you Nabil for your outstanding service. You always go all the way to make it a great experience for us. We will be back ;) 

BritishTJK's profile image
BritishTJK 
11 years ago

I cannot rate my experience with Paul Blakeman anything other than magnificence. Had an extremely bad interaction with my local dealership and decided to venture a little further and all I can say is wow. Paul was a superstar and went over and above to help me buy the car of my dreams. Love my x5 and he has a customer for life. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 3.8 star rating with 2,682 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.