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BMW

4.8

About this business

Location details

4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,981 reviews
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Ccrook22's profile image
Ccrook22 
7 years ago

Great experience. Terrance at BMW of Little Rock was such a huge help and made us feel comfortable. We will definitely be back, when its time for a new car. 

Business response:

Thank you for the positive feedback! We're glad to know Terence was able to help you throughout the process, making sure you had a great experience with us! We appreciate you and your business! 

Rico6969's profile image
Rico6969 
7 years ago

Consistent Service Jack Tester and all the folks in the service area consistently make routine maintenance a pain free experience. From digital reminders of pending service visits, to follow-ups after completion, experience is efficient and predictable. Good job! 

Business response:

Rico, thanks for the positive feedback! We are happy to hear our team made sure you had an overall excellent experience! Thank you for your business, we appreciate you! 

MITCHELL-SHARON's profile image
MITCHELL-SHARON 
7 years ago

A Good Experience We were very happy with everyone we dealt with at BMW of Little Rock. One of our better experiences we have had buying a car. 

Business response:

Thank you so much for the positive feedback! We to love hearing you had a good experience with us! We appreciate you and your business! 

VMARKH's profile image
VMARKH 
7 years ago

Tire repair I stopped in without an appointment due to an indicator that I had low tire pressure in one tire. The service tech quickly looked and determined that a screw had punctured a tread and took me to the service agent to log in the issue and repair. Immediately, they took the car to a service bay and said they could repair the tire instead of replacing it. Less than an hour later, the car was ready and waiting, washed and clean. They did not charge me at all! Very attentive and friendly team! Awesome experience! 

Business response:

Thank you for the positive feedback! We are happy to hear you had an excellent experience with our service team! We appreciate you and your business! 

CCASSIDY's profile image
CCASSIDY 
7 years ago

10 year service customer I have used this service department for the entire duration of owning my BMW. They have always gotten me in quickly, fixed any issues and answered all questions. Thanks Dylan! 

Business response:

Thank you so much for the positive feedback! We are happy to hear you had an overall excellent experience! We appreciate you being a loyal customer! Thank you for all your business! 

BBALDERETE's profile image
BBALDERETE 
7 years ago

Thorough Service I had a great experience. Very through service by a friendly and knowledgeable team. Each person was professional and also made me feel comfortable. I will come back. 

Business response:

Thank you for the positive feedback! We are happy to hear you had a great experience! We appreciate you and your business! 

Tmoney's profile image
Tmoney 
7 years ago

Awesome Service Dept They have exceeded my expectations and then some. Fast and courteous service team from the moment I pull up. Wonderful group at BMW of LR 

Business response:

Thank you for the great feedback! We are happy to know you had an excellent experience with us! We appreciate you and your business! 

RENESTARR62's profile image
RENESTARR62 
7 years ago

Well done. Everything was great, as always. Very professional, friendly, and efficient. Angie does an excellent job of getting me in and out. She is wonderful to work with. 

Business response:

Thank you so much for the positive feedback! We are happy to know you had a great experience with us and that Angie was able to help you! We appreciate you and your business! 

bmjames8762's profile image
bmjames8762 
7 years ago

Always A Great Experiece I know I???ve told the staff this, but I always feel so taken care of by the service department here. Whether I???m in for routine maintenance or something is wrong and I???m super stressed out, the service staff at BMW have a way of making me feel like everything will be ok. I have to brag on Dylan because he works with me most. From his calm, relaxing attitude to his quick ???yes, we can take care of that, no problem???, he just makes any situation even more pleasant. Always having access to a cour... read more

Business response:

Thank you for the kind words about our team! We are happy to know you had a great experience with us! We appreciate you! Thanks for the positive feedback! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,981 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.