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BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"At ease at Fields BMW" Client Advisor Angle Mercado did an excellent job of relaxing us on our visit........... His laid back way of answering our questions was refrreshing and very well received......... My wife, Holly, and I will direct all our friends to Angle, at Fields BMW , for their future new, an used, auto search......... 5 Stars for our mid day venture with Angle Mercado at Fields BMW....... Bill & Holly Davidson New owners of a beautiful 328i BMW ,
Business response:
Thanks for your compliments! We love making the car buying experience an enjoyable event for our customers! I will make sure to pass along your kudos to Angel and our team. Warm Regards, Mic Romero, General Manager.
"Excelent" So pleased with the quality of service recieved. The overall experience was great. Actually this is my second X5 in 2 years. Mic and his team are the best sales team within this Dealership so kind and welcoming, They will go above and beyond to please their customers, Special thanks to Maria Venegas.
Business response:
Thank you for the positive review. Maria has been here for quite some time and is very passionate about cars. I'm glad you're happy with your vehicle purchase! If there is anything else we may do to better serve you, please don't hesitate to ask. Sincerely, Mic Romero, General Manager.
"Customer response" Appreciated the friendliness, courtesy and information of the staff. This was a new experience for me since I have not required repair service until now.
Business response:
We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Mic Romero, General Manager.
"Satisfaction with service visit" My battery light came on unexpectedly. Service check determined a new alternator was needed. The service was performed and my car has been running well ever since. The price even with a discount did seem high, particularly when "shop charges" are added in to the costs. I have always felt, and still do, that "shop charges" are and should be part of the basic costs of doing business just as are a comfortable waiting area, electricity to light and cool the showroom, etc.
Business response:
Thank for your feedback and for your business. I'm delighted we were able to get you back on the road and get your vehicle performing better than ever. We strive for excellence and to keep our pricing competitive. We appreciate your feedback and will re-evaluate our pricing structure to ensure that we stay competitive and maintain the highest level of customer satisfaction. Thank you for being a part of the Fields family. Warm Regards, Mic Romero, General Manager.
"Satisfied" A very professional team. Very Friendly and attentive. Paid particular attention to details and insured that vehicle was presentable as expected. This is a dealer I will strongly recommend.
Business response:
Thank you, that's what we work for on every visit! I'm delighted that our team exceeded your expectations and if there is anything else we may do to better serve you, please let me know. Thank you for being a part of the Fields family. Kind Regards, Mic Romero, General Manager.
"Fields BMW - South" Mike was extremely helpful. I had to be home within 2 he's because I am a caregiver. He had 2 people working on my car & it was done in 1 & half hours! Great service & very understanding of my situation. Great guy! He's a keeper, Gary!
Business response:
That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Mic Romero, General Manager.
"Great experience" I recently purchased a BMW Z4 at Fields and the entire experience from beginning to end was wonderful. I was slightly unexpected as I showed up a day earlier than I had told them I would so another client adviser stepped in, got the vehicle I was interested in out of inventory so I could look at it and take a test drive. I bought the car and Fields was equally great when I came back a few days later to pick it up. Thanks for making this such a great experience from beginning to end.
Business response:
That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Mic Romero, General Manager.
"Excellent!!!" It was a wonderful experience. Me and my wife will recommend not only the dealer also the salesmen for his help during the all process to us buying a new car. Thanks !!!
Business response:
You're welcome and thank you for your continued business! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Mic Romero, General Manager.
"Traveled down to Orlando from Chicago at the weekend to..." Traveled down to Orlando from Chicago at the weekend to spend a week in the sunshine and warm ! only to find my a/c was not working and then a crack appeared in my windshield that started to get bigger. Booked car in online using easy to use system and took car along to the service center. I was met my Gregg Ott who checked me in and kept me fully informed about progress. He also arranged for Safelite to fix my windshield and arranged for hire car. Obviously suppor... read more
Business response:
Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to assist you in the future when you're in town, please do not hesitate to contact me. Best Regards, Mic Romero, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.